HISTORY

25 years of getting it right.

We’re local. We’re Arizona. We’ve been growing along with our clients and our candidates for 25 years. And, we’re very good at what we do.
See Why We're Celebrating

VALUE

What separates us?

It’s not just our longevity or even our success...but also our value. It’s our branded Accent’ service that makes hiring hassle-free. And our fee is significantly less.
Learn How We Do This

SUCCESS

It’s the very thing that inspires us.

The best-suited candidates. The happiest clients. And for thousands of both, it’s over 25 years of simply doing it right in Arizona’s dynamic business climate.
Read About Our Success

ACCENT

Over those 25 years, we’ve placed several thousand candidates with happy clients. We’ve enjoyed strong bonds with several hundred clients since our start in 1989. As we’re local to the Valley, the rapidly-changing Phoenix business climate has been inspiring...and as a result, we’ve enjoyed providing hassle-free hiring support to many growing Arizona businesses and people looking for fulfilling careers.

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Latest News


  • Why Employees Quit: Too Much Stress
    Why Employees Quit: Too Much Stress

    In previous blogs, we’ve discussed the first two reasons employees typically cite [...]

    Why Employees Quit: Too Much Stress

    In previous blogs, we’ve discussed the first two reasons employees typically cite for walking out of the workplace: Long hours and low pay. This week, we’ll take a closer look at a third obstacle that arises between companies and their workers: stress. Day-to-day stress can be a powerful motivator in the workplace, and it can serve a valuable purpose in the right context and at the right time. For example, stress can keep employees engaged. It’s hard to be

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  • Why Employees Quit: Low Pay
    Why Employees Quit: Low Pay

    Hiring an employee may — at first — seem equivalent to investing [...]

    Why Employees Quit: Low Pay

    Hiring an employee may — at first — seem equivalent to investing in a machine or piece of equipment. Newer and inexperienced managers often slide inadvertently into this analogy, and they often assume that if a piece of equipment is designed to do one thing, and a cheaper unit can accomplish the task just as well, the cheaper unit must objectively represent the better choice. For inexperienced managers, rejecting a higher priced applicant (or dismissing a more expensive employee)

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  • Why Employees Quit: Too Many Hours
    Why Employees Quit: Too Many Hours

    About 33 percent of employees — or one out of every three [...]

    Why Employees Quit: Too Many Hours

    About 33 percent of employees — or one out of every three on average — quit their jobs or make plans to quit within the first six months. This statistic may seem overwhelming for concerned hiring managers, but take a breath before you panic; as it happens, the reasons for these departures are surprisingly simple. At the very top of the list: stress. Stressed employees aren’t happy, and after about six months they have enough information and experience to

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  • In a Tight Candidate Market, Paint the Right Picture with Your Job Post
    In a Tight Candidate Market, Paint the Right Picture with Your Job Post

    The quality of your job post can make or break your ability [...]

    In a Tight Candidate Market, Paint the Right Picture with Your Job Post

    The quality of your job post can make or break your ability to attract top candidates in any job market, but as the availability of qualified candidates starts to drop, the pressure begins to increase. Under any economic conditions, your post should be informative, organized, well-written and professional. But when the marketplace tightens, you’ll need to raise your game on every level—At this point, you aren’t just trying to attract candidates; you’re trying to stay one step ahead of

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  • How Does Trust Affect Your Feedback?
    How Does Trust Affect Your Feedback?

    As a manager, you’re probably aware that feedback carries weight, it gets [...]

    How Does Trust Affect Your Feedback?

    As a manager, you’re probably aware that feedback carries weight, it gets things done, and it’s an essential aspect of open communication. If you don’t provide feedback, your employees don’t grow and your company stands still. So you know you need to do it. But you may also view feedback delivery as an awkward and tedious chore, something that your employees enjoy hearing about as much as you enjoy sharing…which is not at all. So how can you find

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  • When Is the Right Time to Reach the Job Seeker You Want?
    When Is the Right Time to Reach the Job Seeker You Want?

    According to a recent analysis by the American Time Use Survey, about [...]

    When Is the Right Time to Reach the Job Seeker You Want?

    According to a recent analysis by the American Time Use Survey, about 1.2 percent of Americans spend some time every day searching for a job. On average, those who engage in this activity spend about 2.5 hours doing so. So if you’re a recruiter or hiring manager competing for the attention of top talent, you have something to gain by seeking answers to two questions: When do these 2.5 hours take place during the day? And if these hours

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  • Best City for a Job in 2017: Scottsdale
    Best City for a Job in 2017: Scottsdale

    If you’ve been thinking about launching a job search or making the [...]

    Best City for a Job in 2017: Scottsdale

    If you’ve been thinking about launching a job search or making the leap to a new industry altogether, now may be a perfect time to put the wheels in motion and make your move. Hiring trends are up, and a long, steady recovery has been well underway for the last eight years since the job market took a slide in 2009. The best news for both job seekers and recruiters: the unemployment rate, dropping steadily due to stimulus efforts

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  • One Thing That Never Changes When You are Leading
    One Thing That Never Changes When You are Leading

    As you step into a leadership role at the head of your [...]

    One Thing That Never Changes When You are Leading

    As you step into a leadership role at the head of your company or your team, you can expect plenty of things to change over the next few years. You may experience personnel turnover, you may achieve some key goals and put those milestones behind you, and you may shift direction or change your definition of a successful product or service. Even your target audience may shift, which may require changes in your marketing plan or value proposition. But

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  • A Structured Interview Process Brings in Top Performers
    A Structured Interview Process Brings in Top Performers

    If you were inclined, you and your team could hold unstructured interviews [...]

    A Structured Interview Process Brings in Top Performers

    If you were inclined, you and your team could hold unstructured interviews and follow the process where it led you. You could, for example, simply sit back at the beginning of the session and give the candidate a prompt like “Tell me about yourself.” Then you could simply follow the conversation down a winding path wherever it took you, and you could glean unsolicited data about the candidate along the way. You might learn a bit about their personality,

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  • Need Talent? Prioritize This!
    Need Talent? Prioritize This!

    You need talent. And you need commitment. But above all, as you [...]

    Need Talent? Prioritize This!

    You need talent. And you need commitment. But above all, as you launch your candidate search for a critical open position, you need a clear and reliable match between the needs of the position and the candidate’s personality, abilities, and plans. Far too often, staffing managers focus exclusively on job specific skills, or ineffable personality traits (what exactly is a “hard worker”?), and as they pursue this area of single-minded focus, they target candidates who just won’t stay with

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  • Authoritarian Leadership: An Outdated Concept
    Authoritarian Leadership: An Outdated Concept

    Generations ago, successful “leaders” in the commercial marketplace and the world of [...]

    Authoritarian Leadership: An Outdated Concept

    Generations ago, successful “leaders” in the commercial marketplace and the world of business were assumed to hold certain characteristics: They didn’t tolerate dissent, they didn’t seek input from others, and they lived in a world marked by signs of hierarchy and dominance, both overt and symbolic. They sat in a larger chair than everyone else at the conference table, spoke in a louder voice, and occupied a larger office. Most significantly, they got things done by simply issuing an

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  • Don’t Overlook Your Female Leaders
    Don’t Overlook Your Female Leaders

    No responsible manager overlooks a female candidate for overtly sexist reasons. In [...]

    Don’t Overlook Your Female Leaders

    No responsible manager overlooks a female candidate for overtly sexist reasons. In a well-run company, you’re unlikely to find a manager who confesses to passing over a qualified candidate for a promotion simply because the candidate identifies as female. These kinds of unabashed sexist decisions and actions are holdovers from another era, and even if motivations are rooted in subtle sexist assumptions, most managerial training programs, and HR directives are designed to root out ingrained forms of bias that

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  • Not Giving Feedback to Female Employees Can Hurt Their Careers
    Not Giving Feedback to Female Employees Can Hurt Their Careers

    According to a joint study by McKinsey & Company and LeanIn.org, members [...]

    Not Giving Feedback to Female Employees Can Hurt Their Careers

    According to a joint study by McKinsey & Company and LeanIn.org, members of both genders ask for workplace feedback at equal rates, but managers are 20 percent less likely to provide “difficult” feedback to women than to men. There may be several possible reasons behind a decision to withhold feedback from female employees, from a fear of seeming gender-biased to concerns about being disliked by the employee; Managers cited both reasons as concerns and some also reported a fear

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  • How Can an Incentive Program Reward Your “B” Players?
    How Can an Incentive Program Reward Your “B” Players?

    Too often, the rewards provided by incentive programs are disproportionately granted to [...]

    How Can an Incentive Program Reward Your “B” Players?

    Too often, the rewards provided by incentive programs are disproportionately granted to a group of strong performers who don’t need incentives to maintain the status quo. If you imagine the team as athletes — runners, for example — these are the performers who were born with long legs and typically stride at a faster gait and cover more ground than their peers, without necessarily exerting more effort. They may enjoy receiving rewards and incentives, but at a certain point,

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  • Employees First, Customers Second – Why You Need to Do This
    Employees First, Customers Second – Why You Need to Do This

    In a perfect world, CEOs and managers could wave a magic wand [...]

    Employees First, Customers Second – Why You Need to Do This

    In a perfect world, CEOs and managers could wave a magic wand and easily keep both employees and customers happy. Give the members of both categories exactly what they need to feel appreciated, and voila! Turnover stays low, sales stay high, and the company thrives. As far as possible, this is the goal that most managers strive to achieve; in fact, if you occupy a leadership role, you may notice that most of your late nights and early mornings

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  • Workers Want Better Communication: Four Ways to Make It Happen
    Workers Want Better Communication: Four Ways to Make It Happen

    According to a recent study conducted by Survata, seven out of ten [...]

    Workers Want Better Communication: Four Ways to Make It Happen

    According to a recent study conducted by Survata, seven out of ten workers are interested in more frequent and meaningful communication from their employers, and it’s not hard to see why; these are complicated times for both employers and employees, and concerns about healthcare options and long term financial plans are taking center stage. Workers want to know what the future holds for their insurance, their pensions, their workplace benefits, and the growth of their careers. And they appreciate

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  • Making a Counteroffer to a Departing Employee
    Making a Counteroffer to a Departing Employee

    One of your most talented employees and valuable contributors just delivered some [...]

    Making a Counteroffer to a Departing Employee

    One of your most talented employees and valuable contributors just delivered some unfortunate news: They’ve decided to pursue an offer elsewhere and they’re ready to submit her notice. You’re approaching a busy season and you’re not sure how you’re going to manage without their presence and their efforts…So what should you do? Should you say goodbye gracefully and let them go, or should you scramble to present a counter offer that might encourage them to change their mind? Before

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  • The Real Way to Delegate Decisions and Empower Your Team
    The Real Way to Delegate Decisions and Empower Your Team

    There’s an old saying that goes, “If you want something done right, [...]

    The Real Way to Delegate Decisions and Empower Your Team

    There’s an old saying that goes, “If you want something done right, do it yourself.” But there’s another, more accurate old saying that goes, “If you want to become an effective leader and truly help your team succeed, delegate.” As often as possible, include teams in decision making, execution, and the completion of meaningful work. If you have knowledge, share it. If you have a plan, bring others on board. Instead of powering through on your own, turn your

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  • Five Ways to Become the Great Boss Everyone Wants
    Five Ways to Become the Great Boss Everyone Wants

    You’ve seen great bosses in action. You’ve known a few of them [...]

    Five Ways to Become the Great Boss Everyone Wants

    You’ve seen great bosses in action. You’ve known a few of them personally. You may have even had a few, or at least one, who stands out in your mind as a competent leader and motivational coach. So what can you do to find a place on someone else’s list of all-time great bosses? How can you make a name for yourself as a great boss everyone wishes they worked for? The long answer is far from simple and

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  • Measuring Potential: Approaches that Work
    Measuring Potential: Approaches that Work

    When you sit down with a prospective candidate to assess their fitness [...]

    Measuring Potential: Approaches that Work

    When you sit down with a prospective candidate to assess their fitness for the job, you have a few useful tools at your immediate disposal. For example, you can simply explain the nature of the job to the candidate and ask how well your description aligns with her career goals. If you need very specific technical skills, you can ask the candidate to describe his or her experience in these areas. Most candidates won’t blatantly claim expertise on a

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  • Your Slow Hiring Process Is Costing You the Talent You Need
    Your Slow Hiring Process Is Costing You the Talent You Need

    There’s not greater threat to your hiring process than foot-dragging, bureaucratic hold-ups, [...]

    Your Slow Hiring Process Is Costing You the Talent You Need

    There’s not greater threat to your hiring process than foot-dragging, bureaucratic hold-ups, and a general lack of speed. With every passing hour, your candidates are receiving and reviewing offers from competing employers. And unfortunately, your most talented candidates are being drawn away from your pool at a faster rate than the rest. So every day and hour that you can shave from the process can increase your access to highly skilled applicants. Here are a few ways to streamline

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  • Is Blind Hiring Right for Your Company?
    Is Blind Hiring Right for Your Company?

    “Blind hiring” is a process by which candidates are reviewed based on [...]

    Is Blind Hiring Right for Your Company?

    “Blind hiring” is a process by which candidates are reviewed based on their measurable or documentable credentials only; not based on a personal face-to-face interview. In theory, this process can eliminate the non-qualifiable (what some would call “messy”) aspects of the hiring process. Interviewers often feel a connection with candidates that can’t be defined or measured and may be based on nothing more than their mood, their own likes and dislikes, clothing, vocal styles or even the weather on

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  • Your Top Hire Is Failing: Coaching Tips
    Your Top Hire Is Failing: Coaching Tips

    You chose your top candidate because he or she seemed well poised [...]

    Your Top Hire Is Failing: Coaching Tips

    You chose your top candidate because he or she seemed well poised for success in your available position. When you laid the candidate’s credentials down side-by-side with the requirements and demands of the job, the two appeared to be well-aligned. You had no way of knowing that things wouldn’t go very well; you used your best judgment and all the information available to you at the time, and you made the decision you believed to be correct. But at

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  • How Can Small Businesses Improve Retention?
    How Can Small Businesses Improve Retention?

    Any business — large or small — can take a financial hit [...]

    How Can Small Businesses Improve Retention?

    Any business — large or small — can take a financial hit when turnover starts to rise. When unhappy employees jump ship, nobody benefits. Replacement can be a hassle, hiring costs can be prohibitive, and with every passing day that a position stands empty, productivity stalls. Even morale and team engagement can suffer when a workplace develops a revolving door. But while large companies can often ride out these difficulties, smaller companies can collapse under the weight of a

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  • Avoid Creating a Bad Candidate Experience
    Avoid Creating a Bad Candidate Experience

    Protect your business by protecting your relationships with every one of your [...]

    Avoid Creating a Bad Candidate Experience

    Protect your business by protecting your relationships with every one of your stakeholders: your customers and clients, your shareholders, your employees, and members of an often-overlooked category: the candidates you ultimately decide not to hire. If an applicant engages with your company and walks away from the interaction feeling misused or misled, this is not the applicant’s fault. It’s your own fault, and the consequences are yours to deal with. Damaged relationships with job seekers can hurt your company’s

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  • How Can You Activate Talent to Help Your Company?
    How Can You Activate Talent to Help Your Company?

    If you’re like many business owners, you see your company as a [...]

    How Can You Activate Talent to Help Your Company?

    If you’re like many business owners, you see your company as a kind of engine that enriches your shareholders and serves your customers. When all is going well, you’re doing both…and as you do so, you fulfill the traditional definition of a “successful” company. But as it happens, that traditional definition is beginning to evolve. Those two requirements are no longer considered the only requirements for “success”. If they modern companies plan to stay competitive, they must also serve

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  • Are You Embracing an Agile Management Style?
    Are You Embracing an Agile Management Style?

    There’s no one right way to manage a team or function as [...]

    Are You Embracing an Agile Management Style?

    There’s no one right way to manage a team or function as a successful leader. The “right” management style is always the one that 1) aligns with your personality, 2) aligns with the needs and personalities of your team members, and 3) gets the job done, ideally without compromising enthusiasm, commitment, engagement, and morale. But even though an effective management style is situation-specific and highly personal, there are a few traits that, when applied, can elevate any managerial approach

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  • Become a Better Manager Part 4: Find a Balance in Your Whole Life
    Become a Better Manager Part 4: Find a Balance in Your Whole Life

    You’re a manager now, and you’re either an effective manager, a struggling [...]

    Become a Better Manager Part 4: Find a Balance in Your Whole Life

    You’re a manager now, and you’re either an effective manager, a struggling manager, or a new manager with no track record behind you. As a leader, your chosen moves are either working or they aren’t. But how are you succeeding as a person? Are you getting the things you need to make you whole? Do you feel in control of your actions and decisions? Do you feel fulfilled by your work? At any given moment, do you feel healthy,

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  • Become a Better Manager Part 3: Provide Clear Direction
    Become a Better Manager Part 3: Provide Clear Direction

    As a manager, it’s your job to make sure your teams are [...]

    Become a Better Manager Part 3: Provide Clear Direction

    As a manager, it’s your job to make sure your teams are moving forward at the right speed and in the right direction. If they’re wandering, confused, or headed over a cliff, it’s not because they misunderstood your instructions; it’s because you didn’t communicate those instructions clearly. Once you’re established in a leadership role, all communication mistakes from that point forward are yours alone; if you mess up, it’s your fault. If your teams mess up, it’s your fault.

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  • Become a Better Manager Part 2: Overcoming Fear of Failure
    Become a Better Manager Part 2: Overcoming Fear of Failure

    We’ve all heard plenty of buzz about the unexpected upside to “failing.” [...]

    Become a Better Manager Part 2: Overcoming Fear of Failure

    We’ve all heard plenty of buzz about the unexpected upside to “failing.” Failure and setbacks can teach us valuable lessons and help us better understand the systems we occupy. When we mess up or make a wrong move, the results can shine a light into some of the dark corners around us, telling us more about how our industries work, about the people around us, and about ourselves and our own abilities and limitations. “Failing” can show us that

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  • Become a Better Manager Part 1: Don’t Waste Time on Insignificant Details
    Become a Better Manager Part 1: Don’t Waste Time on Insignificant Details

    You’re a manager now, which means the buck stops with you. More [...]

    Become a Better Manager Part 1: Don’t Waste Time on Insignificant Details

    You’re a manager now, which means the buck stops with you. More specifically, it means that you’re called upon to take responsibility not just for your own work, but for the contributions and actions of every person who reports to you. You have to handle what’s on your own plate, but you also have to own and sign off on the plates to your left and right. Plates are spinning all around you, and even though you aren’t watching

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  • Should You Bring Back a Boomerang Employee?
    Should You Bring Back a Boomerang Employee?

    You parted ways with your employee a few weeks, months, or years [...]

    Should You Bring Back a Boomerang Employee?

    You parted ways with your employee a few weeks, months, or years ago, and now they are reaching out to you hoping to reestablish your previous relationship. How should you respond? The answer will depend on a few key factors, including your level of need and the nature of your past interactions. Before you automatically say yes or no, think carefully and gather all the meaningful data available to you, including answers to the following questions. How did the

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  • The Candidate Accepted Your Offer, Then Turned You Down. What Now?
    The Candidate Accepted Your Offer, Then Turned You Down. What Now?

    You’re on track to landing an excellent hire. You’re proud of this [...]

    The Candidate Accepted Your Offer, Then Turned You Down. What Now?

    You’re on track to landing an excellent hire. You’re proud of this candidate, and you’re pretty proud of yourself (you must admit) for finding her and negotiating the terms of her employment with style and savoir-faire. You always say “We’re excited to have you onboard!” when you hire a new employee, but this time you really mean it. You’re genuinely looking forward to welcoming her to the workplace and witnessing the positive change that she’s likely to bring. And

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  • Are the Off-the-Wall Interview Questions Worthwhile?
    Are the Off-the-Wall Interview Questions Worthwhile?

    Goofy, surprising, and off-topic questions are a hot trend these days among [...]

    Are the Off-the-Wall Interview Questions Worthwhile?

    Goofy, surprising, and off-topic questions are a hot trend these days among HR teams and hiring managers in search of new talent. But do these kinds of questions actually pay off? Do they bring real results and help managers identify well-suited candidates? Or do they simply lighten the mood and add some entertainment to an otherwise tense conversation? The answer depends on who you ask; some companies swear by these tactics. But the answer also depends on the nature

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  • What Are Best Practices to Implement a New Policy?
    What Are Best Practices to Implement a New Policy?

    The new year has arrived, and as the numbers on the calendar [...]

    What Are Best Practices to Implement a New Policy?

    The new year has arrived, and as the numbers on the calendar turn over, you’d also like to turn over a  few of the standard practices and policies that keep your company in motion. Specifically, you’d like to add a new policy as a result of data analysis you’ve conducted during the last few months. How should you move forward? Here are a few tips that can help you smoothly implement your new policy and have all the gears

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  • 5 Leadership Books to Read in 2017
    5 Leadership Books to Read in 2017

    Are you looking for a few ways to boost your productivity and [...]

    5 Leadership Books to Read in 2017

    Are you looking for a few ways to boost your productivity and leadership skills? Are you searching for new information, theories, fundamentals, research reviews, or practical skills that can help you bring out the best in those around you — specifically those who work for you? You can read online articles if you choose, and you can always arrange a consultation with a trusted mentor or experienced advisor (start by arranging a meeting with the experts at Accent!) But

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  • Three Tips to Boost Productivity
    Three Tips to Boost Productivity

    Have you ever faced a task or a problem that seemed to [...]

    Three Tips to Boost Productivity

    Have you ever faced a task or a problem that seemed to warrant a team meeting, and then scheduled, held, and left that meeting feeling even more lost than you felt when you started? When we sit down with our teams to hash things out and make a plan, we often end up whiling away an hour (or two) with no measurable progress and no next steps or actionable items to speak of. How does this happen? And how

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  • Can You Describe Your Management Style?
    Can You Describe Your Management Style?

    If you’re applying for a management or leadership position, there’s a strong [...]

    Can You Describe Your Management Style?

    If you’re applying for a management or leadership position, there’s a strong chance that you’ll be asked some version of this question during your interview: “How would you describe your management style?” This may sound like a trick question; after all, there are plenty of different management “styles”, each one equally valid, and you have no way of knowing what your interviewer wants to hear or which style she prefers. As with any other question that addresses your opinions

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  • Never Had to Fire Someone Before? This Guide Can Help
    Never Had to Fire Someone Before? This Guide Can Help

    You’ve been a manager for a while — maybe a year or [...]

    Never Had to Fire Someone Before? This Guide Can Help

    You’ve been a manager for a while — maybe a year or two — and you’ve had plenty of opportunities to coach struggling employees, rally discouraged teams, and push those who could use a little direction and motivation. But until now there’s one thing you’ve never had to do: walk an employee to the door. In the abstract, this seems like any other everyday managerial responsibility, but the reality feels much heavier and more serious. If you’re dreading the

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  • Get Managers and Recruiters on the Same Page
    Get Managers and Recruiters on the Same Page

    Too often, expensive staffing problems, delays, and hiring mistakes take place as [...]

    Get Managers and Recruiters on the Same Page

    Too often, expensive staffing problems, delays, and hiring mistakes take place as a result of simple miscommunication between hiring managers and recruiters. These problems can’t be blamed on one party, and sometimes they can’t even be identified by a new hire leaves within a year, or a candidate steps into a position he or she isn’t prepared for. Keep your managers and recruiters on the same page starting on day one, and you’ll quickly fill hard-to-staff positions with appropriate

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  • Your Next IT Leader Might Be an Engineer
    Your Next IT Leader Might Be an Engineer

    When you staff IT leadership positions, you probably aren’t sifting through the [...]

    Your Next IT Leader Might Be an Engineer

    When you staff IT leadership positions, you probably aren’t sifting through the ranks of engineers, especially not at the junior and mid-level. If you’re like most HR or management pros, you’re searching for applicants with a long history of leadership and administrative experience, a project management background, and a track record of results that demonstrate people skills, not coding skills. Some of your top applicants may have engineering degrees, but they’ve spent most of their careers working with teams

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  • Praise Your Team and See the Results
    Praise Your Team and See the Results

    As the old saying goes, a little bit of honey can help [...]

    Praise Your Team and See the Results

    As the old saying goes, a little bit of honey can help us win support and get things done. But in the modern workplace, this homespun wisdom takes on a bit more complexity. Countless studies proving this simple truth underscore the powerful impact of praise; a few encouraging words can translate into reduced turnover, improved morale and big returns for the company bottom line. Great managers don’t just praise their teams to be nice—they do it because they recognize

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  • Stuck in a Recruiting Rut? Your Process Might Need a Change
    Stuck in a Recruiting Rut? Your Process Might Need a Change

    A few years ago, during the height of an economic slowdown, employers [...]

    Stuck in a Recruiting Rut? Your Process Might Need a Change

    A few years ago, during the height of an economic slowdown, employers held the cards. Candidates had to work hard and jump through hoops to wrangle interview invitations, and at the negotiating table, employers held the advantage. But those times are over, and the tables have turned. We’re now facing a strong candidate market, and employers are the ones who need to think a few steps ahead in order to attract and recruit top talent. If your hiring process

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  • Your Employees Fail — And They Should
    Your Employees Fail — And They Should

    f you’re approaching your management role from a rigid standpoint that allows [...]

    Your Employees Fail — And They Should

    f you’re approaching your management role from a rigid standpoint that allows no room for failure, here’s some news: You’re on the wrong track. Contrary to what you might believe, failure is a necessary and vital part of the growth process, and growth is essential to company success. So when your employees stumble, you know you’re doing something right. In fact, we’ll take it a step further: While some say it’s fine to get knocked down as long as

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  • Questions You Can Answer With Your Own Analytics
    Questions You Can Answer With Your Own Analytics

    As you scrutinize your staffing program and start making changes that help [...]

    Questions You Can Answer With Your Own Analytics

    As you scrutinize your staffing program and start making changes that help you source, identify, hire, and retain the best candidates, you’ll need to establish clear goals. And to establish those goals, you’ll need to gain some answers to few core questions. Before you can attract the best possible pool of applicants, you’ll have to determine where these people spend their time when they set out in search of work. But before that, you’ll need to check your own

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  • What Do You Ask an Employee Who Is Leaving?
    What Do You Ask an Employee Who Is Leaving?

    Your talented, hard-working, valuable employee has made the decision to say goodbye [...]

    What Do You Ask an Employee Who Is Leaving?

    Your talented, hard-working, valuable employee has made the decision to say goodbye and move on with the next chapter of his or her career. You’re happy that she’s pursuing her goals and sorry to see her go, but as you deal with a mix of emotions, you’ll need to take practical steps in order to learn as much as possible from this experience. If your HR team has a specific protocol in place and an established exit interview process,

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  • Motivate Your Team without Breaking Your Budget
    Motivate Your Team without Breaking Your Budget

    Your team could use a motivational boost. When you glance around the [...]

    Motivate Your Team without Breaking Your Budget

    Your team could use a motivational boost. When you glance around the office, you see far too many signs of burnout, passivity, and unnecessary conflict. Some of your most talented employees seem to be phoning it in now and then, and some of the obstacles and challenges that hold your teams back seem easily surmountable. So what can you do to get things back on track? How can inspire a general sense of inspiration and focus without breaking the

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  • Picking Up the Phone Will Help Your Recruiting
    Picking Up the Phone Will Help Your Recruiting

    As a recruiter or hiring manager, you know you need to take [...]

    Picking Up the Phone Will Help Your Recruiting

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  • Why You Need to Train Your New Employees
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    You may choose your top applicant based on their training and experience. [...]

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  • You’re The Boss… Why That’s Not a Good Thing
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    You’re new to the management level, but so far, things look okay. [...]

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  • 5 Red Flags to Watch for During the Job Interview
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    You design and shape your interview process around one central goal: to [...]

    5 Red Flags to Watch for During the Job Interview

    You design and shape your interview process around one central goal: to identify and hire the very best candidates in the applicant pool. But while you work to fine tune your program and keep winning candidates in your sites, you’ll also need to deal with a secondary goal: spotting red flags and avoiding hiring mistakes. Bad seeds and problem candidates are out there, and they don’t announce themselves when they arrive for a scheduled interview session. Here are a

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  • Part 3: Hiring Tips for Small Businesses
    Part 3: Hiring Tips for Small Businesses

    In our third installment of this three-part blog series, we’ll talk about [...]

    Part 3: Hiring Tips for Small Businesses

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  • Part 2: Hiring Tips for Small Businesses
    Part 2: Hiring Tips for Small Businesses

    Last week, we introduced a few important guidelines that can help small [...]

    Part 2: Hiring Tips for Small Businesses

    Last week, we introduced a few important guidelines that can help small business owners select and hire the most valuable workers in the marketplace. Your company may be small, and your margins may be thin, but with a careful strategy and a little extra effort, you can improve the overall dedication and efficiency of your workforce (even if that workforce only amounts to one or two people). Tidy up your front door. Keep your actual front door neat and

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  • Part 1: Hiring Tips for Small Businesses
    Part 1: Hiring Tips for Small Businesses

     Your small business is growing, and it’s growing fast. When you first [...]

    Part 1: Hiring Tips for Small Businesses

     Your small business is growing, and it’s growing fast. When you first opened your doors, you could comfortably handle everything on your own. You served your customers, chose your vendors, kept your books, did your own marketing, and filed your own taxes. But in time you needed an extra pair of hands, and then another. At this point, you’ve reached a crucial stage of your development and it’s time to create an official staffing strategy. Here are a few

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  • Don’t Alienate your Virtual Workers: Three Key Moves
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    Employees who work remotely can provide several benefits to the company: By [...]

    Don’t Alienate your Virtual Workers: Three Key Moves

    Employees who work remotely can provide several benefits to the company: By working at home they avoid distractions and competing obligations, they keep their own schedules so they can cover ground efficiently, and they don’t waste time on daily commutes. But remote employee arrangements can also come with a few downfalls, including a sense of social distance and alienation. Keep your remote workers in the loop, and make sure they do their part to earn your trust and stay

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  • When Hiring Executives, Remember This Important Tip
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    Interviewing and vetting candidates for executive positions may seem similar to interviewing [...]

    When Hiring Executives, Remember This Important Tip

    Interviewing and vetting candidates for executive positions may seem similar to interviewing entry and mid-level candidates, and in some ways, the structure and bureaucracy of the process offer a few overlaps. For example, at both ends of the spectrum, the selection must be fair and transparent, and promises made in the conversation must be honored in a resulting contract. But wise employers recognize one key difference: At higher levels, the candidates are interviewing the company and the vetting process

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  • Busy All the Time but Not Getting Anything Done? Here’s How to Change That
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  • Here’s How to Hire for Team Players
    Here’s How to Hire for Team Players

    When you evaluate candidates for any open position with a social component [...]

    Here’s How to Hire for Team Players

    When you evaluate candidates for any open position with a social component (which describes almost every position in the modern world), you probably look for signs of a “team player.” But this term can mean either of two things: Team players get along with everyone. They know how to compromise in order to win, how to put the needs and goals of the team ahead of their own, and how to laugh off mild aspects of interpersonal friction. But

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  • Improve Your Employee Onboarding Experience
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    Improve Your Employee Onboarding Experience

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  • Leadership Skills to Look for in Engineers
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    Engineers and IT pros may hold plenty of technical experience, and they [...]

    Leadership Skills to Look for in Engineers

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  • Impress Your Audience with an Awesome Presentation
    Impress Your Audience with an Awesome Presentation

    You’re about to give a presentation, and the stakes are high. Maybe [...]

    Impress Your Audience with an Awesome Presentation

    You’re about to give a presentation, and the stakes are high. Maybe you’ll be delivering a message to a team you’re planning to lead, and you’ll need to earn their respect and trust. Maybe this presentation will be your best — or only — chance to reach out to a potential customer. Or maybe you’re about to pitch your skills to an employer who may or may not hire you as a result of this brief interaction. In any

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  • Four Things to Look for When Examining Resumes
    Four Things to Look for When Examining Resumes

    When you review candidate resumes, how carefully do you read between the [...]

    Four Things to Look for When Examining Resumes

    When you review candidate resumes, how carefully do you read between the lines? Do you allow yourself to be guided by instincts and broad impressions, or do you look for specific evidence of details that forecast success? Vague feelings and impressions can be useful, but they can also steer you astray. Here are a few moves that allow you to use your gut instincts without letting them drive the entire process. Look for concrete skills. Your candidate may be

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  • How Is Arizona’s Economy Growing?
    How Is Arizona’s Economy Growing?

    According to Azeconnomy.org, the state of Arizona earned a 2015 scorecard that [...]

    How Is Arizona’s Economy Growing?

    According to Azeconnomy.org, the state of Arizona earned a 2015 scorecard that ranked above average, but not soaring. Not great, according to researchers, but solid. This determination was based on the analysis of data gathered throughout the year, and it refers to three cornerstone metrics of state economy health – the number of jobs added, the number of residents, and income. During the 12 months of 2015, Arizona gained a positive net migration, adding 91,000 new residents. Average income

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  • Is Your Young Talent Leaving Quickly? Don’t Worry!
    Is Your Young Talent Leaving Quickly? Don’t Worry!

    Recruiters and hiring managers engage in an aggressive tug-of-war for young talent, [...]

    Is Your Young Talent Leaving Quickly? Don’t Worry!

    Recruiters and hiring managers engage in an aggressive tug-of-war for young talent, and the drive to grab young millennials may seem counter-intuitive. After all, why would any savvy manager or CEO want to hire untested, inexperienced newbies with big smiles but not much else, only to train them, invest in them, absorb their rookie mistakes, season them and then watch them walk out the door? Wouldn’t it be better to retain them for at least a few years in

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  • Why Workplace Flexibility Matters
    Why Workplace Flexibility Matters

    Would you describe your workplace culture as “flexible”? If your employees offered [...]

    Why Workplace Flexibility Matters

    Would you describe your workplace culture as “flexible”? If your employees offered their own definition of this term, would their description align with yours? Surveys suggest that millennial and mid-career employees place a high value on flexibility, but if you aren’t offering the kind of stretch your employees need, you may be inadvertently contributing to low productivity and high turnover. At the same time, you may be offering a form of leeway that actually diminishes productivity while doing nothing

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  • Management Tips for Teams that Don’t Get Along
    Management Tips for Teams that Don’t Get Along

    When you choose candidates and make hiring decisions, you do your best [...]

    Management Tips for Teams that Don’t Get Along

    When you choose candidates and make hiring decisions, you do your best to select candidates who are not only qualified but also nice. You search for people who are easy to work with, cool-headed and friendly. But despite your best efforts to hire team players, interpersonal chemistry takes over, and now and then, the members of your teams simply don’t get along. When this happens, everybody suffers. Stress goes up, egos flare, tension spills over and makes everyone else

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  • Ignoring Email: Not a Crime
    Ignoring Email: Not a Crime

    When you send an email to a direct report or a member [...]

    Ignoring Email: Not a Crime

    When you send an email to a direct report or a member of your team, you probably don’t expect an immediate response. If you respect your employee’s time and you appreciate their dedication to the projects on their plate, you don’t expect them to drop everything and turn their full attention toward your message. You also probably expect them to answer clients, co-workers and stakeholders at their own pace and on their own schedule. You trust them to organize

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  • Choosing and Promoting the Right Employee
    Choosing and Promoting the Right Employee

    You have an open position to staff, and as a new manager, [...]

    Choosing and Promoting the Right Employee

    You have an open position to staff, and as a new manager, it’s your job to promote an in-house candidate from your team of direct reports. You’ve never had to make a decision like this and the stakes are high; several members of your team have submitted their names, and no matter who you ultimately choose, the remaining candidates may leave to pursue jobs elsewhere. At the same time, the open position is one that will require a high

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  • Improve Productivity: Reexamine Your Office Layout
    Improve Productivity: Reexamine Your Office Layout

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    Improve Productivity: Reexamine Your Office Layout

    Workspace design can have a powerful influence on concentration, comfort and employee organization and motivation. There are no surprises here; for the most part, studies confirm what common sense suggests. Experienced managers recognize that focused, comfortable employees produce more and higher-quality work. They’re also more inclined to form strong social connections and stay with the company for longer periods of time. What are some of the elements that contribute to this positive cascade? Light, noise, and temperature These are

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  • “I Don’t Know” Isn’t What Your Employees Want to Hear
    “I Don’t Know” Isn’t What Your Employees Want to Hear

    As an employer, manager or supervisor, your employees are expected to approach [...]

    “I Don’t Know” Isn’t What Your Employees Want to Hear

    As an employer, manager or supervisor, your employees are expected to approach you with any concerns, issues or questions they may have. While it’s crucial to the success of any company that you maintain these open lines of communication, it’s also important to remember that nobody is perfect. Indeed, there may be a situation or question that you simply don’t have an answer to. Reducing Uncertainty For starters, you should always avoid telling an employee that you don’t know

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  • Four Tips to Improve Your Hybrid Meeting Management
    Four Tips to Improve Your Hybrid Meeting Management

    In the modern workplace, face-to-face meetings with all the participants in the [...]

    Four Tips to Improve Your Hybrid Meeting Management

    In the modern workplace, face-to-face meetings with all the participants in the same room are no longer a universal aspect of the day, and the etiquette and customs that support productive meetings are naturally evolving as more participants dial in from remote locations. If your company depends on “hybrid meetings” with participants scattered across the building, the state or even the planet, a few simple tips can help you make the most of your sessions. Reliable equipment means everything.

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  • Should You Consider Holding Reviews More Often?
    Should You Consider Holding Reviews More Often?

    If your workplace functions like most companies, you probably conduct one formal [...]

    Should You Consider Holding Reviews More Often?

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  • Find “A” Talent with These Five Tips
    Find “A” Talent with These Five Tips

    You want to staff your workplace with top talent, but as an [...]

    Find “A” Talent with These Five Tips

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  • Do You Know Your Company’s Employee Value Proposition?
    Do You Know Your Company’s Employee Value Proposition?

    You may understand your company’s value proposition, and you may be able [...]

    Do You Know Your Company’s Employee Value Proposition?

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  • New Communication Platforms Help Keep Your Team Connected
    New Communication Platforms Help Keep Your Team Connected

    Business moves fast. But technology also moves fast, and as the demands [...]

    New Communication Platforms Help Keep Your Team Connected

    Business moves fast. But technology also moves fast, and as the demands on your team increase, new platforms keep appearing on the marketplace that can keep your groups connected, in touch and ahead of the competition. If you’re still relying on standard and timeless methods of communication, like phone conversations and email exchanges, that’s fine. But these formats don’t allow your teams to share and edit files from the road, or distribute charts and photos, or participate in private

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  • What are the Best Ways to Evaluate a Staffing Firm?
    What are the Best Ways to Evaluate a Staffing Firm?

    You need to choose a staffing firm. You already know this move [...]

    What are the Best Ways to Evaluate a Staffing Firm?

    You need to choose a staffing firm. You already know this move can drive your business forward. A contract with an established, professional staffing agency can help you stay lean and flexible during unpredictable business cycles. Putting your trust in a team of experts can help you attract top talent and identify the best candidates in a winning applicant pool. So your next move is clear. Only one question remains: How do you choose the best staffing firm in

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  • Land Top Candidates: Sell Your Core Competencies
    Land Top Candidates: Sell Your Core Competencies

    As you develop your staffing and sourcing strategy and search for the [...]

    Land Top Candidates: Sell Your Core Competencies

    As you develop your staffing and sourcing strategy and search for the best ways to fill your open positions, you’re pulling out all the stops. You’re doing everything you can to find the best candidates, and only the best. You want skilled, affordable experts who will embrace your company culture and thrive among your existing teams. But in order to select the best, first you’ll have to attract the best. And to encourage top candidates to apply, you’ll have

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  • Should You Make a Counteroffer to a Departing Employee?
    Should You Make a Counteroffer to a Departing Employee?

    When an employee walks into your office to give notice, how do [...]

    Should You Make a Counteroffer to a Departing Employee?

    When an employee walks into your office to give notice, how do you typically respond? The departure of employees — especially talented contributors — can be disappointing, and in some cases, this news can actually instill panic, especially if the departing employee holds rare skill sets or a head packed with years of vital institutional knowledge. So what should you do? Should you simply say goodbye, wish them well, and start the search process for a replacement? Or should

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  • Why Employee Tenure Matters
    Why Employee Tenure Matters

    If you’re an experienced hiring manager, you may be familiar with the [...]

    Why Employee Tenure Matters

    If you’re an experienced hiring manager, you may be familiar with the statistics that define the modern millennial-obsessed corporate workplace: Employees stay with a single company for an average of 3.6 years. This tenure drops in accordance with employee age, since recent grads are more likely to move on within two years, or even one. Midcareer workers stay longer, but not by much. Overall, the numbers send a clear message; employee-employer relationships are short. And they’re getting even shorter.

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  • Become a Better Leader: the Power of Gratitude
    Become a Better Leader: the Power of Gratitude

    Sometimes the best way to earn respect, attention and employee effort is [...]

    Become a Better Leader: the Power of Gratitude

    Sometimes the best way to earn respect, attention and employee effort is simple. Say thank you – even if the recipient of your “thank you” hasn’t actually done anything just yet. And even if the task in question hasn’t been completed to very peak of perfection. Even if risks are taken and mistakes are made along the way, and even if your employees give their very best but still fall short. Gratitude can let your employees know that you

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  • Looking for Great Candidates? Try Talking to Your Current Employees
    Looking for Great Candidates? Try Talking to Your Current Employees

    Are you having trouble finding the perfect sourcing channel? Have you tried [...]

    Looking for Great Candidates? Try Talking to Your Current Employees

    Are you having trouble finding the perfect sourcing channel? Have you tried social media, online profile searches and job fairs with limited success? If you’re struggling to find talented candidates who hold the rare skills and credentials you need, the answer may actually be right in front of your eyes. The employees who are already working for you may be able to connect you with brilliant potential candidates … but only if you make the most of this opportunity.

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  • Prevent Sickness from Spreading in Your Workplace
    Prevent Sickness from Spreading in Your Workplace

    Cold and flu season is upon us, and with the spread of [...]

    Prevent Sickness from Spreading in Your Workplace

    Cold and flu season is upon us, and with the spread of germs comes the spread of gloomy, sniffling, run-down employees. Colds and seasonal illnesses cause countless sick days and hours of lost productivity every year, but you and your employees don’t have to take this news lying down. Fight back and take a few steps to prevent germs from spreading around your office. Be generous with hand sanitizer. Invest in alcohol-based hand sanitizer and keep a handy pump

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  • Take Advantage of the New Year as You Search for Job Seekers
    Take Advantage of the New Year as You Search for Job Seekers

    Every year around the beginning of January, job seekers experience a dramatic [...]

    Take Advantage of the New Year as You Search for Job Seekers

    Every year around the beginning of January, job seekers experience a dramatic increase in focus and drive. You can call it “resolution-based job hunting,” or you can simply chalk it up to renewed sense of focus and determination that aligns with the start of a new calendar year. Often, these aggressive job seekers are responding to discouraging annual reviews or employers who have denied their requests for well-deserved promotions or overdue raises. These highly qualified candidates flood the marketplace

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  • Where to Find Passive Candidates
    Where to Find Passive Candidates

    You’ve heard the positive buzz about “passive” candidates, and you know that [...]

    Where to Find Passive Candidates

    You’ve heard the positive buzz about “passive” candidates, and you know that these candidates can bring great benefits to your workplace. Passive candidates are in demand, likeable, hardworking and loyal (or so their circumstances would suggest). They stand at the opposite end of the spectrum from aggressive applicants who are desperate, mercenary or down on their luck. The resumes of passive candidates (when you manage to find and read them) reflect a track record of calm, orderly decision-making –

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  • Four Reasons to Choose Passive Candidates
    Four Reasons to Choose Passive Candidates

    As you open your new position and launch your search for the [...]

    Four Reasons to Choose Passive Candidates

    As you open your new position and launch your search for the perfect candidate, you’ll have two choices: You can target active candidates, and let the most ambitious and determined job seekers come to you. Or you focus on passive candidates, those who aren’t aggressively looking for work at all and who may need to be pried away from their current comfortable situations. Active candidates bring a host of benefits — these job seekers are usually enterprising and motivated,

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  • Is Your Candidate Too Perfect On Paper?
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    We’ve all seen versions of the “paper-perfect” candidate: Their transcripts are an [...]

    Is Your Candidate Too Perfect On Paper?

    We’ve all seen versions of the “paper-perfect” candidate: Their transcripts are an unbroken parade of A’s, they’ve never spent even a single day away from the work force, and every position they’ve ever held has been a ladder-rung above the last. They take on more responsibility with every passing year, and as time goes by their accomplishments have grown increasingly impressive. But look closer. Things that seem too good to be true often are, and if this candidate seems

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  • Connect with Your Employees: Be an Honest Leader
    Connect with Your Employees: Be an Honest Leader

    In an earlier era, prior to our age of constant information flow [...]

    Connect with Your Employees: Be an Honest Leader

    In an earlier era, prior to our age of constant information flow and the expectation of transparency, employees didn’t demand much involvement in company decisions. Or maybe they did, but this involvement wasn’t granted as often as it is now, and managers had more freedom to control channels of information. If you’re managing a team and you’re struggling to find balance between discretion and open communication, you’re not alone. Here are a few ways to keep your teams engaged

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  • Overcommunicate While Onboarding New Employees
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    Overcommunicate While Onboarding New Employees

    When managers bring new employees on board, they tend to make a few common mistakes. For example, some inexperienced managers over or underestimate a new employee’s current knowledge base. Some push employees in over their heads too quickly. Some don’t take the time to properly introduce coworkers to the new team members and give both parties the time and resources they need to acclimate. But of all the common mistakes made during the onboarding process, the most common is

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  • Finding and Training Your Replacement
    Finding and Training Your Replacement

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    Finding and Training Your Replacement

    If you’re leaving a job you love with a company you respect, then you probably care about what happens to this place — and these people — after you’re gone. You may have plenty of excellent reasons for walking out the door, but you’re still invested in the fate of your clients and co-workers. And if you’re leaving a company you don’t care about at all, and you’d just as soon watch the enterprise collapse, it’s still a good

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  • Start Meetings the Right Way
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    Meetings are never the most popular item on the office task list, [...]

    Start Meetings the Right Way

    Meetings are never the most popular item on the office task list, but they’re a necessary burden. Sometimes we need to gather together and hold conversations face-to-face in order to get things done; there’s just no practical way around this. So in order to keep the wasted time, confusion, and hassle to a minimum, you’ll need to do your best to keep the conversation pleasant and on-task. Here are a few tips that can help you launch your meetings

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  • Managing Millennials: It’s Not Impossible
    Managing Millennials: It’s Not Impossible

    Millennials, or employees born in the 1980s and 1990s, form the driving [...]

    Managing Millennials: It’s Not Impossible

    Millennials, or employees born in the 1980s and 1990s, form the driving engine of most modern workplaces. These young workers in their 20s and 30s are taking over as baby boomers gradually exit, and they’re bringing their strengths, weaknesses, preferences, and habits into every industry – from manufacturing to healthcare. According to widely held assumptions, these younger employees present management challenges that their (only slightly older) bosses must face with heroic strength and patience. But in reality, millennials are

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  • Perks Alone Won’t Attract the Best Millennials
    Perks Alone Won’t Attract the Best Millennials

    You’ve read the Internet articles, you’ve heard the buzz, and you’ve seen [...]

    Perks Alone Won’t Attract the Best Millennials

    You’ve read the Internet articles, you’ve heard the buzz, and you’ve seen the writing on the wall: the future of any successful company lies in its ability to attract smart, ambitious millennials. And millennials love perks the way moths love light bulbs. You want millennials, millennials want perks. So add a ping-pong table and an ice cream bar to your office and you’ll be all set… Right? Not exactly. Ambitious employees in their 20s do statistically respond to perks

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  • Avoid These Poor Hiring Behaviors
    Avoid These Poor Hiring Behaviors

    Your hiring program may be on track, and you may be working [...]

    Avoid These Poor Hiring Behaviors

    Your hiring program may be on track, and you may be working hard every day to attract the most talented workers and the best cultural matches. But if you’re engaging in any of these weak staffing practices, you may be undermining your success without realizing it. In fact, practices like these can hurt your program on two levels: first, they alienate talented candidates who have plenty of other options. And second, as the best applicants slip away, the worst

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  • We all Make Mistakes: What’s the Best Way to Recover?
    We all Make Mistakes: What’s the Best Way to Recover?

    In order to drive our careers (and our lives) forward and get [...]

    We all Make Mistakes: What’s the Best Way to Recover?

    In order to drive our careers (and our lives) forward and get the most out of our time, talents, and skills, we need to let go of the illusion of perfection. As it happens, the sooner young employees learn this important lesson, the faster they reach their professional goals. If you’re terrified of making mistakes, you probably won’t make very many of them. And as a result, you’ll never profit from the experience and your career won’t move very

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  • The Art of Delegation: Why You Should Place Your Trust in Your Employees
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    If you’re burning yourself out by taking on more responsibility than you [...]

    The Art of Delegation: Why You Should Place Your Trust in Your Employees

    If you’re burning yourself out by taking on more responsibility than you can handle while your employees sit patiently waiting for your orders and instructions, you’re not alone. Far too often, managers — especially those who are newly assigned to leadership roles — measure their value by the degree of personal responsibility they can accept and execute successfully. If the buck stops with you, which means everything that happens under your purview happens under your control. And the best

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  • Improve Hiring with Successful Job Descriptions
    Improve Hiring with Successful Job Descriptions

    Can the quality of your job description actually influence the quality of [...]

    Improve Hiring with Successful Job Descriptions

    Can the quality of your job description actually influence the quality of your applicant pool? The overall quality and length of your job post can help filter mismatches and attract talented experts. But the job description, more than almost any other aspect if the post, can help potential candidates self-select. Make sure your description targets the candidates you want and encourages others to move along. Here are a few tips to keep in mind. Cut to the Chase Don’t

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  • Six Tips to Improve Your Job Postings
    Six Tips to Improve Your Job Postings

    If you’re looking for ways to improve your applicant pool and elevate [...]

    Six Tips to Improve Your Job Postings

    If you’re looking for ways to improve your applicant pool and elevate the level of experience and talent in your workplace, there are several steps you can take to boost your sourcing efforts. But you can also make one simple move that may have a huge impact – rewrite your job descriptions. Tighten your message and streamline your posts so they grab the attention of the best candidates in the marketplace. Try the adjustments below. Sell your company. Dedicate

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  • Five Tips to Offering Praise and Criticism
    Five Tips to Offering Praise and Criticism

    As a manager, you take responsibility for the success of your employees, [...]

    Five Tips to Offering Praise and Criticism

    As a manager, you take responsibility for the success of your employees, and you also take responsibility for their missed deadlines, professional obstacles, and imperfect work. If they show high potential and fail to deliver, it’s your job to review the situation and determine what went wrong. If they accept a task and can’t, don’t, or won’t follow through, the results lie on your own record, not just theirs. And if you hire an employee because they hold a

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  • Hire High-Potential Employees and Watch Them Flourish
    Hire High-Potential Employees and Watch Them Flourish

    The candidate in front of you doesn’t hold every single one of [...]

    Hire High-Potential Employees and Watch Them Flourish

    The candidate in front of you doesn’t hold every single one of the requirements you listed in your job post. In fact, they don’t even hold half of them. You asked for a master’s degree, and they just graduated with a bachelor’s degree. You requested five years of experience, and they have two. You need a candidate with proficiency across several software platforms, and their resume doesn’t quite clear this bar. But your instincts are telling you not to

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  • What to Do with an Employee Who’s Always Late
    What to Do with an Employee Who’s Always Late

    If you have any experience managing a team of human beings, you’ve [...]

    What to Do with an Employee Who’s Always Late

    If you have any experience managing a team of human beings, you’ve probably learned at least one valuable lesson – nobody’s perfect. Even top performers and dedicated superstars sometimes have rough days, and every now and then we do our best to arrive on time but still fall short. Everyone deals with the occasional unexpected traffic jam or forgotten appointment. But what can you do with an employee who tends to cross the line? How should you respond to

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  • Learn From Your Exit Interviews
    Learn From Your Exit Interviews

    When your employees give notice and leave your company to seek their [...]

    Learn From Your Exit Interviews

    When your employees give notice and leave your company to seek their fortunes elsewhere, do you close the relationship with a detailed, meaningful exit interview? If you don’t do this already, now is a great time to start. (And if you do already, good for you!) Intelligent exit interviews provide an excellent way to turn a negative (the sad fact that a trusted employee is leaving) into a positive (a valuable lesson, or maybe several). But what’s the difference

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  • Three Tips for LinkedIn Recommendations
    Three Tips for LinkedIn Recommendations

    You know that your former direct report or valued co-worker is now [...]

    Three Tips for LinkedIn Recommendations

    You know that your former direct report or valued co-worker is now stepping onto the job market and looking for a new position. You already know—and you’ve told your friend—that you’ll happily and eagerly serve as a personal reference, and that you’ll provide a glowing report regarding their skills and experience to anyone who asks. But when it comes to LinkedIn, you don’t have to wait to be asked. You can write a recommendation right now that your contact

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  • Would You Interview a Candidate without an Online Presence?
    Would You Interview a Candidate without an Online Presence?

    If you’re like most modern hiring managers, you probably conduct at least [...]

    Would You Interview a Candidate without an Online Presence?

    If you’re like most modern hiring managers, you probably conduct at least one or two online searches of your final contenders at some point during the hiring process. You may not check online profiles for every single submitted resume, but by the time you’ve narrowed the pool to a handful of frontrunners, internet searches will probably come into play as another feedback source. What you find online may strongly influence your feelings about a candidate, for better or worse.

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  • When to Let Employees Work from Home
    When to Let Employees Work from Home

    A generation ago, the idea of sending employees home during the day [...]

    When to Let Employees Work from Home

    A generation ago, the idea of sending employees home during the day to work on their projects in their living rooms may have seemed absurd. Most corporate jobs required real-time meetings and personal interactions that simply weren’t possible before modern communication platforms. Many jobs also required the constant guidance and supervision of an on-sight boss. As an injunction, “Do your work at home” simply didn’t make sense. But times have changed. With the rise of email, document sharing, conference

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  • Do the Right Thing: Send Rejection Letters
    Do the Right Thing: Send Rejection Letters

    After narrowing down a wide pool of candidates and settling on a [...]

    Do the Right Thing: Send Rejection Letters

    After narrowing down a wide pool of candidates and settling on a final selection, experienced employers face two simultaneous tasks. First, they need to act quickly to make a formal offer and launch an efficient and successful negotiation with their chosen candidate. This step usually takes a top priority, since any delay or misstep can allow the candidate to slip away. But the second task is just as important and should never be put off or neglected. The runner-up

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  • Networking Tips: Ask for Stories
    Networking Tips: Ask for Stories

    When it comes to networking, you’re pretty sure you have the basics [...]

    Networking Tips: Ask for Stories

    When it comes to networking, you’re pretty sure you have the basics down – Be bold. Initiate contact. Follow up. Be friendly. Be respectful. But while you understand that social skills are an essential aspect of network building, you don’t always know how to move from your present state to your intended destination. In other words, there’s a gap between knowing what to do and knowing how to do it. What exactly does it mean to “be friendly and

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  • Conduct an Effective Phone Interview
    Conduct an Effective Phone Interview

    The telephone can serve as an invaluable resource during your candidate selection [...]

    Conduct an Effective Phone Interview

    The telephone can serve as an invaluable resource during your candidate selection process, but as it happens, most hiring managers don’t leverage this simple device to its full advantage. Your phone conversations during background checks don’t need to last more than five or 10 minutes, and candidate phone screenings can provide an easy, straightforward way to narrow your candidate pool after the resume review stage. Just keep your calls short and your conversations on track using these simple tips.

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  • Calculating the Right Compensation
    Calculating the Right Compensation

    For some open positions, determining compensation is simple – just a few [...]

    Calculating the Right Compensation

    For some open positions, determining compensation is simple – just a few online clicks can confirm the going market rate for positions with this specific title in your local geographic area. Some jobs, like “bartender” or “website administrator” are well understood. But some open positions create a greater challenge, especially if the job title is vague or non-specific (“production manager”), or the responsibilities of the position are unique, unprecedented, not clearly determined just yet, or require a detailed explanation.

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  • Questions to Ask (and Avoid) During Your Interview
    Questions to Ask (and Avoid) During Your Interview

    During your job interview, your potential employer will be giving you the [...]

    Questions to Ask (and Avoid) During Your Interview

    During your job interview, your potential employer will be giving you the third degree in an attempt to evaluate your skills and personality. She’ll be looking you over and investigating your background to make sure you’re the best match for this company, its needs, and its culture. If you really want the job, you’ll be doing your best to measure up. But DO you really want the job? Now is the perfect time to find out. This is a

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  • Management Tips: Protect Yourself from Burnout
    Management Tips: Protect Yourself from Burnout

    When you step over the line from employee to manager, your responsibilities [...]

    Management Tips: Protect Yourself from Burnout

    When you step over the line from employee to manager, your responsibilities suddenly magnify by factors of 10. You’ll still need to control and cultivate the growth of your own career, but as you cross this threshold, you now take responsibility for the career growth of your direct reports, in addition to your new responsibility to the company, its stakeholders, and its customers. As your team turns to you for answers, the stress of your position can get overwhelming.

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  • Verifying Resume Accuracy
    Verifying Resume Accuracy

    Since your open position involves a fairly serious level of responsibility, your [...]

    Verifying Resume Accuracy

    Since your open position involves a fairly serious level of responsibility, your chosen candidate needs to bring one quality to the table above all others: trust. You’ll be placing your business, your department, or your own reputation in this person’s hands, and you need to know for sure that they can handle the challenges of the job. But you’re sifting through one glowing resume after another, and you aren’t sure what to make of all these amazing accomplishments and

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  • Keeping a Resigning Employee on the Team
    Keeping a Resigning Employee on the Team

    One of your talented employees just walked into your office and presented [...]

    Keeping a Resigning Employee on the Team

    One of your talented employees just walked into your office and presented you with her two-weeks notice. She’ll be leaving to take another job elsewhere. You’re disappointed, you’re sad to see her go, and you’re worried about your own future. Your busiest season is about to start, and since she’s a core pillar of your team, you have no idea how you’re going to manage once she’s gone. But don’t panic. If you take decisive action now, you may

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  • Cut Hiring Costs: Develop your Own Employees
    Cut Hiring Costs: Develop your Own Employees

    When you’re faced with an open position, your staffing plan usually involves [...]

    Cut Hiring Costs: Develop your Own Employees

    When you’re faced with an open position, your staffing plan usually involves the same basic steps: Draft and publish a job post, start accepting resumes, sift through the stack for the best matches, and then begin a few rounds of interviews with a group of total strangers, one of whom will take responsibility for an important aspect of your business. Sometimes this plan works out well, and sometimes it doesn’t … but it’s the best one you have. You’ve

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  • Promotions vs. External Hires
    Promotions vs. External Hires

    You have a key position that needs to be filled, and in [...]

    Promotions vs. External Hires

    You have a key position that needs to be filled, and in order to complete this task successfully, you’ll need to find a perfect balance between speed and alignment. In other words, you’ll need to find the right candidate and bring her onboard quickly, but you’ll have to do so without cutting corners or taking risks on a complete unknown. In the meantime, as you look around the office, you can identify at least one or two members of

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  • The Secret to a Great Interview: Preparation
    The Secret to a Great Interview: Preparation

    What does it take to execute a perfect interview? The answer will [...]

    The Secret to a Great Interview: Preparation

    What does it take to execute a perfect interview? The answer will depend on your specific goals, but for most hiring managers, the aim of an interview is clear: To find a candidate who can fulfill the requirements of the position while adapting to the company and its culture. A skilled candidate who also represents a cultural mismatch won’t do the trick. Neither will a brilliant candidate who costs too much or may become bored and leave within a

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  • Five Things Job Seekers Want
    Five Things Job Seekers Want

    You already know that happy workers are productive workers. They’re also loyal [...]

    Five Things Job Seekers Want

    You already know that happy workers are productive workers. They’re also loyal and easy to get along with, and they improve your company’s reputation by elevating your culture and making your organization an attractive place to apply for a job. In other words, one simple adjustment can expand your company footprint and raise your bottom line, boosting success across almost every measurable metric: pay attention to the overall satisfaction of your workforce. After all, your most important capital is

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  • Employee Engagement: Consider Your Culture
    Employee Engagement: Consider Your Culture

    You’re doing everything you can to attract the best and most talented [...]

    Employee Engagement: Consider Your Culture

    You’re doing everything you can to attract the best and most talented employees in your field. And once you find great candidates and bring them on board, you’re doing everything you can to retain them. You work hard to strengthen the relationship between your employees and the company. But do you pay enough attention to the relationship between your employees and the other members of the team? Culture should be created and sustained from the top down, but it

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  • Avoid Sending Mixed Signals to Your Candidates
    Avoid Sending Mixed Signals to Your Candidates

    When you engage with a candidate, do your written and spoken words [...]

    Avoid Sending Mixed Signals to Your Candidates

    When you engage with a candidate, do your written and spoken words line up with your actions? Do you follow through on the things you say, and do you really say the things you mean? Before you launch into the search process for your next open position, keep one thing in mind: The success of your business depends on your company brand, and your “brand” involves more than just your product. It also refers to the reputation of your

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  • Use Social Media to Your Advantage
    Use Social Media to Your Advantage

    A decade in the past, when social media first appeared on the [...]

    Use Social Media to Your Advantage

    A decade in the past, when social media first appeared on the scene, most hiring managers viewed this resource as a mixed blessing. They were right to be cautious. At that point, investigating a candidate online still had a distinctly creepy place in our culture, and the idea of combing through a candidate’s personal photos felt like a violation of privacy at best, and a potential lawsuit at worst. What if (in accordance with a popular thought exercise at

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  • Evaluating Candidates: How to Address Poor Past Performance
    Evaluating Candidates: How to Address Poor Past Performance

    The interviewee sitting across from you at the table seems smart, competent, [...]

    Evaluating Candidates: How to Address Poor Past Performance

    The interviewee sitting across from you at the table seems smart, competent, and pleasant. He has a bright smile and his resume looks impressive…at least on the surface. But unfortunately, this interview is starting to answer some of the questions that were raised by your investigation into his resume claims. Yes, he has a relevant degree, but his GPA was very low. And yes, he has held a few relevant positions during the course of his career, but he

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  • Is Your Candidate a Cultural Fit? How to Find Out
    Is Your Candidate a Cultural Fit? How to Find Out

    HR studies and volumes of anecdotal evidence are now confirming what’s long [...]

    Is Your Candidate a Cultural Fit? How to Find Out

    HR studies and volumes of anecdotal evidence are now confirming what’s long been suggested by experience and common sense: cultural alignment and flexibility are a strong indicator of workplace success, on par with job skills, education, and work history. So how can you tell if the candidate across the interview desk represents a cultural match? Here are a few considerations to keep in mind. Know How to Describe Your Culture Before you can identify a cultural match, you’ll need

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  • How to Avoid Hiring a “Job-Hopper”
    How to Avoid Hiring a “Job-Hopper”

    If you’ve held a management position for any length of time, you’ve [...]

    How to Avoid Hiring a “Job-Hopper”

    If you’ve held a management position for any length of time, you’ve probably heard plenty of warnings about the dreaded “job-hopper,” a candidate who will step on board, make a series of expensive newbie mistakes while learning the ropes, gradually gain confidence through the application of expensive training, and then disappear just as he’s finally making the transition from clumsy liability to competent asset. When you hire one of these bait-and-switch candidates, you lose twice: First, hiring is expensive.

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  • Can You Improve Your Job Application Process?
    Can You Improve Your Job Application Process?

    Is your application process a hassle? Do you put your applicants through [...]

    Can You Improve Your Job Application Process?

    Is your application process a hassle? Do you put your applicants through a series of hoops and challenges that require continuous attention for more than 30 minutes? Is your system more complex and convoluted than it has to be, and are you placing the burden of this bureaucratic tangle onto your talented prospective employees? If you are, stop doing this. And do so immediately. Some employers believe that “challenging” candidates, or creating manufactured obstacles to entry, can weed out

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  • How to Lose a Candidate BEFORE the Interview
    How to Lose a Candidate BEFORE the Interview

    Most experienced staffing managers already know that a bad interview can allow [...]

    How to Lose a Candidate BEFORE the Interview

    Most experienced staffing managers already know that a bad interview can allow a talented candidate to slip away. Disrespectful questions, rude behavior, lateness, and similar transgressions can have a negative impact on an otherwise sound staffing strategy. But not many managers fully appreciate the impact of the small interactions that take place before the interview ever happens. Don’t let the seeds of doubt and hesitation take root before you even have a chance to meet your applicant in person.

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  • Interviewer Mistakes: DON’T Ask These Five Questions
    Interviewer Mistakes: DON’T Ask These Five Questions

    As the rate of unemployment drops and competition for skilled labor starts [...]

    Interviewer Mistakes: DON’T Ask These Five Questions

    As the rate of unemployment drops and competition for skilled labor starts to tighten, you’ll need to improve your hiring game in order to attract top talent. You’ll need to sell your company to potential candidates, which will mean drafting an appealing post and creating a positive interview experience. Start by removing these five questions from your interview script (if you haven’t done so already). “What are your weaknesses?” or “List five reasons why I shouldn’t hire you.” This

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  • Creating an Employee Benefits Package: Factors to Consider
    Creating an Employee Benefits Package: Factors to Consider

    As you launch your business into the New Year, you’ll be riding [...]

    Creating an Employee Benefits Package: Factors to Consider

    As you launch your business into the New Year, you’ll be riding a wave of growth that will bring continued strength to your bottom line and ongoing challenges to your staffing program. More business means higher profits, which is great. But growth predictions also mean you’ll need to hire more people, and as your team grows, your compensation package will need to become more competitive. But like all growing companies, you’ll need to walk a fine line: You’ll have

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  • Recruiting Executive Candidates: Tips and Strategies
    Recruiting Executive Candidates: Tips and Strategies

    Recruiting entry-level candidates and mid-career professionals can both bring specific sets of [...]

    Recruiting Executive Candidates: Tips and Strategies

    Recruiting entry-level candidates and mid-career professionals can both bring specific sets of challenges. But both of these differ widely from the task of finding, attracting and selecting candidates for executive-level leadership roles. For most potential employees, this stage of career development is driven by specific motivators that are not always limited to baseline salary. As an additional challenge for recruiters and staffing pros, candidates at this level are rarely driven by desperation, and they usually aren’t just looking for

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  • Are you a Leader or a Manager? Three Tips that Can Help you Balance Both
    Are you a Leader or a Manager? Three Tips that Can Help you Balance Both

    You may have seen plenty of business articles and corporate advice blogs [...]

    Are you a Leader or a Manager? Three Tips that Can Help you Balance Both

    You may have seen plenty of business articles and corporate advice blogs that parse the fine line between the responsibilities of leaders and managers. According to common wisdom, “leaders” tend to be visionaries; they motivate and inspire their teams by offering big-picture ideas and encouraging others to do the same. Leaders aren’t paid to handle the nuts and bolts that hold these ideas together. Instead, they stay focused on the horizon ahead of the company and the broad philosophy

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  • What Does an Improving Economy Mean for Hiring?
    What Does an Improving Economy Mean for Hiring?

    The economy has officially bounced back from the recent recession, and even [...]

    What Does an Improving Economy Mean for Hiring?

    The economy has officially bounced back from the recent recession, and even after returning to pre-2008 levels, the stock market continues to climb. Consumer confidence is on the rise, corporate profits are reaching record highs, and even though wages have yet to catch up, most economic indicators look strong and positive for 2015. This includes unemployment rates, which are currently hovering around 6 percent and dropping at about a tenth of a point per month. So what does this

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  • How to Attract and Retain a More Diverse Workforce
    How to Attract and Retain a More Diverse Workforce

    Countless HR studies now prove what common sense has long suggested: a [...]

    How to Attract and Retain a More Diverse Workforce

    Countless HR studies now prove what common sense has long suggested: a diverse team is a powerful team. Any group endeavor stands a greater chance of success if team members bring different strengths and different backgrounds to the table. But when you look around your workplace, you aren’t seeing the diversity and the variety you need in order to keep up with your competitors. In terms of age, gender, ethnicity, and life experience, your workforce looks monochromatic…and this narrow

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  • Setting Meaningful Goals for Your Team Each Year
    Setting Meaningful Goals for Your Team Each Year

    Your annual performance evaluation cycle is pretty close to perfect. Your metrics [...]

    Setting Meaningful Goals for Your Team Each Year

    Your annual performance evaluation cycle is pretty close to perfect. Your metrics are fair, clear, and comparable, and you carefully record and document your reviews every year in order to measure a given employee’s growth, not just his or her value. But at the end of each review session, your employees don’t actually change their ways. Most of the time, the year ahead looks pretty similar to the year just past, and the blush of optimism and motivation that

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  • Unemployment and Hiring: How will your Plans Be Affected?
    Unemployment and Hiring: How will your Plans Be Affected?

    As of November 2014, the unemployment rate was holding steady at 5.8 [...]

    Unemployment and Hiring: How will your Plans Be Affected?

    As of November 2014, the unemployment rate was holding steady at 5.8 percent, similar to the month before and up by more than a full percentage point from the same month in 2013. As of this fall, unemployment rates are lower than they have been at any point since July 2008. This is fantastic news for the economy in general, and it’s certainly great news for job seekers who have stepped into full or part time positions…but what does

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  • 8 Great Ways to Motivate Your Team
    8 Great Ways to Motivate Your Team

    The number eight has long been associated with power and luck in [...]

    8 Great Ways to Motivate Your Team

    The number eight has long been associated with power and luck in the world of business and management. With that in mind, we present a fun list of eight sure-fire ways to beat back the winter blahs and motivate your team this December. A flash of raillery. Yes, you have a deadline coming up. And yes, you have an unhappy client to deal with. Two of your best people are away on vacation and the parking lot is covered

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  • Use the Three Big Social Media Networks to Evaluate Your Candidates
    Use the Three Big Social Media Networks to Evaluate Your Candidates

    You’ve heard of employers using social media to evaluate potential candidates, but [...]

    Use the Three Big Social Media Networks to Evaluate Your Candidates

    You’ve heard of employers using social media to evaluate potential candidates, but until now, you’ve always felt a little skeptical of this information resource. Even the term “social media” feels gimmicky and questionable, and using this tool to screen candidates may be unwise at best and a recipe for a lawsuit at worst. But times are changing, and even serious, no-nonsense employers are turning to the three big social media outlets (Facebook, Twitter and Linkedin) to prop up their

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  • Training Tactics that help New Hires Fit
    Training Tactics that help New Hires Fit

    Once you’ve completed the sourcing, screening and selection process for your new [...]

    Training Tactics that help New Hires Fit

    Once you’ve completed the sourcing, screening and selection process for your new employee, you’re job still isn’t over. Sure, she may have accepted your offer, and her new start date may written in stone…but it won’t be time to celebrate until she’s stepped on board, learned the ropes, found a place for herself, and shifted from newbie liability to seasoned asset. Here are a few training moves that can help speed this process along. First, pave the way. Days—or

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  • The Candidate Accepts your Offer: Now What?
    The Candidate Accepts your Offer: Now What?

    After weeks of careful resume reviews, several days of phone screenings, and [...]

    The Candidate Accepts your Offer: Now What?

    After weeks of careful resume reviews, several days of phone screenings, and a full round (or two) of in person interviews, you’ve finally made your decision. You have your heart set and your mind made up, and you’re gearing up for a complex negotiation process. You plan to offer everything your budget and your own flexibility will allow in order to bring your catch into the boat… and when you get exactly what you want, your victory almost comes

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  • Interview Techniques: Create a Positive Experience for Your Candidates
    Interview Techniques: Create a Positive Experience for Your Candidates

    Your primary interview goals are clear, and on the surface, they’re fairly [...]

    Interview Techniques: Create a Positive Experience for Your Candidates

    Your primary interview goals are clear, and on the surface, they’re fairly simple: You’ll need to sit down with your candidate for a face-to-face chat, and you’ll need to use this interaction to assess her readiness for the role, her cultural alignment with the workplace, her character and work ethic, and her interest in the job. But you’ll also need to accomplish a separate and parallel set of goals, a set focused on her best interests, not just yours.

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  • It’s the End of the Year! 4 Ways to Review Your Hiring Goals
    It’s the End of the Year! 4 Ways to Review Your Hiring Goals

    November is upon us, and the annual review cycle is about to [...]

    It’s the End of the Year! 4 Ways to Review Your Hiring Goals

    November is upon us, and the annual review cycle is about to close. As you get ready to evaluate the performance of each employee, you’ll be taking a close look at growth, contributions, value added to the company, and progress toward individual goals. But what about your own goals as a hiring manager or HR pro? If you drafted a set of clear goals at the beginning of the year, how are you measuring up? Can you check off

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  • 3 Things to Listen for in a Phone Interview
    3 Things to Listen for in a Phone Interview

    During a face-to-face interview, employers can indulge in 30 straight minutes (or [...]

    3 Things to Listen for in a Phone Interview

    During a face-to-face interview, employers can indulge in 30 straight minutes (or more) of micro and macro level data regarding a candidate’s cultural fit and readiness for a given position. On a conscious and unconscious level, the candidate shares volumes of visual cues that reveal his or her state of mind, approach to the industry, work ethic, and what it might be like to interact with him or her in the workplace. So our position on the in-person interview

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  • 4 Benefits of Choosing a Staffing Agency with Experience
    4 Benefits of Choosing a Staffing Agency with Experience

    As your company grows, your staffing needs are starting to expand. With [...]

    4 Benefits of Choosing a Staffing Agency with Experience

    As your company grows, your staffing needs are starting to expand. With good fortune comes higher levels of responsibility, and at this point, you’re starting to recognize a simple, bittersweet truth: You can’t do all of this by yourself anymore. As much as you’d like to review each resume for each open position and personally screen and interview every candidate, your business has grown beyond those limits. And it’s time to put your trust in a professional staffing agency. 

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  • Should you Hire an Overqualified Candidate?
    Should you Hire an Overqualified Candidate?

    Your candidate selection process is almost complete, and you’ve narrowed your final [...]

    Should you Hire an Overqualified Candidate?

    Your candidate selection process is almost complete, and you’ve narrowed your final contenders down to a short list of three. Two of these candidates hold all of the credentials required for the job…and nothing more. You requested a bachelor’s degree, and both hold degrees from respected institutions. You requested four specific software proficiencies, and both hold all four. You need three years of experience, and both have been in the field for exactly three years. But your remaining candidate

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  • Hiring Trends: Conducting Interviews Over Lunch
    Hiring Trends: Conducting Interviews Over Lunch

    The idea of conducting formal job interviews over plates of messy food [...]

    Hiring Trends: Conducting Interviews Over Lunch

    The idea of conducting formal job interviews over plates of messy food may have seemed absurd and unconventional a generation ago. After all, interviews are among the most conservative and rigidly scripted conversations that occur in the modern workplace on a regular basis, and tailored suits and wide fake smiles work better in a sterile conference room than a noisy restaurant. But a growing number of employers are choosing this venue for their interviews, and for the most part,

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  • Hiring Trends in Arizona in the Fall of 2014
    Hiring Trends in Arizona in the Fall of 2014

    If you’re targeting your job search to the state of Arizona, the [...]

    Hiring Trends in Arizona in the Fall of 2014

    If you’re targeting your job search to the state of Arizona, the odds may be well in your favor; Hiring in the state is on the rise in 2014, and positive trends are expected to continue well into the year ahead. the most significant damage caused by the recent economic slowdown appears to be behind us, and in almost every major sector—from manufacturing to healthcare—employment is on the rise and new opportunities are appearing both in and outside of

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  • 29% of Employers Adding Staff in Q4
    29% of Employers Adding Staff in Q4

    The following article was featured on StaffingIndustry.com on October 2, 2014.  More employers [...]

    29% of Employers Adding Staff in Q4

    The following article was featured on StaffingIndustry.com on October 2, 2014.  More employers plan to add full-time permanent workers in the fourth quarter compared to the same period last year, according to CareerBuilder’s fourth-quarter 2014 US job forecast released today. The survey found 29 percent of employers plan to add full-time, permanent headcount in the fourth quarter, up from the 25 percent who planned to hire in the fourth quarter of 2013. The survey also found hiring rose when looking

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  • 5 Ways to Make Your Meetings More Effective
    5 Ways to Make Your Meetings More Effective

    You’re paying your employees for eight hours of work every day, which [...]

    5 Ways to Make Your Meetings More Effective

    You’re paying your employees for eight hours of work every day, which means eight hours of busy hands, busy minds, and engaged attitudes (minus an hour break for lunch and few minutes every hour to take a quick break). But is this what you’re actually getting out of the standard workday from an average employee? If you’re pushing entire teams into dull conference rooms and holding them hostage for sustained periods of unproductive time, then the answer is probably

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  • The Value of a Strong Employee Referral Program
    The Value of a Strong Employee Referral Program

    An effective employee referral program can help you reduce the time and [...]

    The Value of a Strong Employee Referral Program

    An effective employee referral program can help you reduce the time and cost you invest in your staffing process while also increasing the accuracy of your hiring decisions, but the value of great referrals extends far beyond the staffing process. How can you boost your productivity and help your company grow just by allowing your current employees to shape your workforce? 1. You need new recruits who can adapt to your culture. And here’s a news flash: your current

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  • Five Ways to Reduce Employee Turnover
    Five Ways to Reduce Employee Turnover

    It may sound mercenary to some and touchy-feely to others, but here [...]

    Five Ways to Reduce Employee Turnover

    It may sound mercenary to some and touchy-feely to others, but here at Accent, we’ve learned that almost all effective methods for reducing employee turnover and keeping talented staff on board can reduced to two options. Employees tend to reject other offers and cling to what they have when they: 1. Feel obligated to stay for practical reasons, whether they like working for you or not. 2. Enjoy working for you, and want to stay with you even though

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  • Improve Productivity with the Power of Recognition
    Improve Productivity with the Power of Recognition

    When employers are advised to work on “employee recognition”, many of them [...]

    Improve Productivity with the Power of Recognition

    When employers are advised to work on “employee recognition”, many of them respond with the same thought: “Check and check. I already recognize my employees for their hard work. Just yesterday when my team completed a project, I thanked them and ordered celebratory pizza for everyone. And last week when my marketing manager stayed late, I made sure she knew how much I appreciated her efforts. So as far as “employee recognition” is concerned, I’m on the right track.

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  • 4 Ways To Optimize Your Online Job Postings
    4 Ways To Optimize Your Online Job Postings

    When you announce your open positions online and ask candidates to submit [...]

    4 Ways To Optimize Your Online Job Postings

    When you announce your open positions online and ask candidates to submit resumes, you have two options: You can simply describe the job and then provide clear instructions on how to apply. Or you can think of this post an opportunity to support and extend your branding and outreach efforts. In many cases, this post will serve as the first contact between your brand and your reader, and first impressions can have a lasting impact. In other cases, your

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  • Micromanagement: An Effective Strategy for your Business?
    Micromanagement: An Effective Strategy for your Business?

    Micromanagement is often considered a bad word, and when most people envision [...]

    Micromanagement: An Effective Strategy for your Business?

    Micromanagement is often considered a bad word, and when most people envision “effective leadership” they don’t immediately think of a hovering, nitpicking boss who offers feedback that’s unsolicited and constant. But there are several occasions and situations in which micromanagement might be the most effective item in your leadership toolkit. If you find yourself facing any of these challenges, micromanagement might be a valid and perfectly acceptable option. 1. When the “wrong track” is a dangerous and/or expensive road.

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  • How to Incentivize Your Employees without Breaking the Bank
    How to Incentivize Your Employees without Breaking the Bank

    In order to keep your talented employees on board and prevent them [...]

    How to Incentivize Your Employees without Breaking the Bank

    In order to keep your talented employees on board and prevent them from being lured away by your competitors, of course you need to keep them happy; they need fair, competitive salaries, safe working conditions, and respectful treatment. But if you’ve been running a business for a while, you already know this. And you already know that your employees need appropriate incentives if you expect them to go the extra mile and put their hearts into their work instead

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  • 5 Resume Red Flags
    5 Resume Red Flags

    Most candidates who submit a resume for a position are legitimate, hardworking [...]

    5 Resume Red Flags

    Most candidates who submit a resume for a position are legitimate, hardworking people who possess at least some (if not all) of the skill sets required by your open position. Their intentions are aboveboard, and they’re just looking for an opportunity to receive fair pay in exchange for their labor and dedication. But as you work your way through the resume review process, keep a close eye on statements and decisions like the ones below. These may indicate signs

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  • How to Find Top Candidates on Linkedin
    How to Find Top Candidates on Linkedin

    If you haven’t started working social media and online profiles into your [...]

    How to Find Top Candidates on Linkedin

    If you haven’t started working social media and online profiles into your staffing strategy, now is a great time to start. Social media is here to stay, and if you aren’t taking advantage of publically available information that’s strictly voluntary on the candidate’s part, you’re missing out on an opportunity to make smarter, better-informed choices about who you choose to bring onboard. Facebook and Twitter provide information that candidates may or may not choose to share with you, and

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  • Poor Interview Etiquette
    Poor Interview Etiquette

    This week, the team at Accent decided to reach out to some [...]

    Poor Interview Etiquette

    This week, the team at Accent decided to reach out to some of the hiring managers on our professional contacts list in order to ask them a simple question: “What’s the worst behavior you’ve ever seen in an interview setting?” We received responses from managers across a wide range of fields, including healthcare, manufacturing, IT, and hospitality. Here’s what they told us. “I once had an applicant tell me, point blank, that he didn’t care very much about the

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  • 2014: A Candidate Driven-Market
    2014: A Candidate Driven-Market

    The great recession is officially over, and while reports of economic recovery [...]

    2014: A Candidate Driven-Market

    The great recession is officially over, and while reports of economic recovery are generally great news for business owners, there’s a small downside that comes with almost every positive reversal of fortune. In this case, the downside is staffing-related: The salad days of manager-driven hiring are over. No longer can managers sift through an endless stack of resumes submitted by legions of desperate and overqualified candidates. The scales are tipping even, and due to the rising demand for specialized

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  • Video Interviews are On the Rise
    Video Interviews are On the Rise

    In an earlier era, most candidate selection formats involved a two-to-three round [...]

    Video Interviews are On the Rise

    In an earlier era, most candidate selection formats involved a two-to-three round interview process. During the first round, candidates with appealing resumes or strong referrals would be subjected to an initial screening, usually by phone. This screening stage has traditionally been pragmatic, direct and short, lasting about ten minutes and involving closed-ended questions like: “Your salary range falls below what we can offer. Are you flexible on this?” and “Your contact information says you live two states away…Will you

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  • Optimize Your Online Job Description
    Optimize Your Online Job Description

    Your job description — and the rest of your published job post [...]

    Optimize Your Online Job Description

    Your job description — and the rest of your published job post — should be written with your target audience in mind. In most cases, it’s wise to adhere to a simple rule: Appeal to your ideal candidate and let the rest go. A successful job post will not only attract perfectly matched candidates and encourage them to apply; it will also encourage mismatches to self-select and move on. Keep these considerations in mind as you draft and edit

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  • Scripting and Executing a Behavioral Interview
    Scripting and Executing a Behavioral Interview

    Cultural fit is beginning to exceed technical skill as a priority for [...]

    Scripting and Executing a Behavioral Interview

    Cultural fit is beginning to exceed technical skill as a priority for most hiring managers, and as this shift takes place, managers and HR pros are adopting new assessment methods that can help them get more out of the interview process. For example, behavior-focused — rather than skill-focused — questions are becoming the new norm in the interview room. If you’re looking for ways to keep your sessions focused on personality and cultural adaptability, start by taking these steps.

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  • Why Are You Losing Top Candidates? The Importance of Timely Feedback
    Why Are You Losing Top Candidates? The Importance of Timely Feedback

    After a long, grueling search requiring hours of meeting time with recruiters, [...]

    Why Are You Losing Top Candidates? The Importance of Timely Feedback

    After a long, grueling search requiring hours of meeting time with recruiters, countless resume reviews, and multiple rounds of interviews, you finally found the perfect candidate. She has it all — experience, enthusiasm, and affordability. She’s an excellent cultural match, and she’ll have no problem picking up the reins on your intended start date. You knew during the first interview that she was the one, which makes the next few events all the more mysterious. You submitted your approval

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  • The Subtle Signs of a Great Employer
    The Subtle Signs of a Great Employer

    When you gaze backward at your own career timeline, what do you [...]

    The Subtle Signs of a Great Employer

    When you gaze backward at your own career timeline, what do you remember searching for in an entry level employer? What kinds of employers appealed to you most at the mid-career level? Were you looking for companies with big names that would make your parents proud? Were you looking for a stepping stone to the next level? Or were you just looking for a decent salary from a place that offered a short commute and a clean, safe environment?

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  • Gather Data to Improve Recruiting Success
    Gather Data to Improve Recruiting Success

    Data collection and records management can have a powerful impact on company [...]

    Gather Data to Improve Recruiting Success

    Data collection and records management can have a powerful impact on company success in terms of financial growth, product development, marketing, and staff management. So why shouldn’t the value of data extend in to the realm of recruiting? How can your 2014 recruiting data help you meet your sourcing and recruiting goals in 2015 and beyond? Here are a few metrics you’ll want to start tracking, if you aren’t doing so already.   1. First: How many of your

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  • How to Approach Passive vs Active Job Seekers
    How to Approach Passive vs Active Job Seekers

    “Active” job seekers are the ones that make their way to you [...]

    How to Approach Passive vs Active Job Seekers

    “Active” job seekers are the ones that make their way to you after you post your open position. These candidates skim job boards, lean on their networks, and submit resumes on their own. Passive candidates, by contrast, are usually happily employed and don’t identify as job seekers until you (or your recruiter team) come knocking. So which type of candidate should you consider for your open position? By nature, the members of both groups can offer serious advantages to

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  • What to Look for in a Candidate’s Linkedin Profile
    What to Look for in a Candidate’s Linkedin Profile

    If you’re incorporating social media profiles into your recruiting practices, you’re not [...]

    What to Look for in a Candidate’s Linkedin Profile

    If you’re incorporating social media profiles into your recruiting practices, you’re not alone. Most employers now view a quick online search as a necessary aspect of due diligence before bringing a candidate into the workplace, and a growing number of hiring managers are actively seeking out and reviewing social media profiles in order to inform the selection process. If you’re using Linkedin to support your candidate search and identify your top contenders, here are a few considerations to keep in mind. 1. First, don’t make judgments in the absence of evidence. A profile review can inform your selection process, but never discount or discredit a candidate for having no profile at all. If anything, this simply suggests that the candidate prefers to spend her time away from social media,

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  • Looking Beyond Skill Sets: What Makes a Great Candidate?
    Looking Beyond Skill Sets: What Makes a Great Candidate?

    Skilled candidates are easy to identify: they’re the ones who can produce [...]

    Looking Beyond Skill Sets: What Makes a Great Candidate?

    Skilled candidates are easy to identify: they’re the ones who can produce and verify a specific, measureable list of qualifications related to the technical requirements of the job. If you need an employee with HTML expertise, the best candidates will provides links to the websites they’ve created. If you need specific programming skills, they can pass a quick test. If you need artistic skills, they can produce a portfolio. But savvy employers are beginning to recognize that skilled candidates don’t always make effective employees. In order to choose a candidate who do more than the minimum and execute more than the technical requirements of the position, modern managers need to keep an eye out or traits like the ones below. These can be revealed with an accurate screening process

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  • Highest Paying Jobs in Arizona
    Highest Paying Jobs in Arizona

    According to data gathered by the Arizona Department of Administration in 2009, [...]

    Highest Paying Jobs in Arizona

    According to data gathered by the Arizona Department of Administration in 2009, some of the highest paying positions in the state are centered in the healthcare industry, including dentistry. In 2014, many of the same positions continue to be the highest paying. Other industries that make the list of the top 30 highest paying Arizona professions fall into legal, IT, and pharmaceutical categories.  General management positions come next. If you’re responsible for staffing, selection, payroll decisions, or HR management

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  • Employee Compensation Costs Across Multiple Regions of the U.S.
    Employee Compensation Costs Across Multiple Regions of the U.S.

    Regardless of the salary details outlined in an initial job offer, how [...]

    Employee Compensation Costs Across Multiple Regions of the U.S.

    Regardless of the salary details outlined in an initial job offer, how much do employers actually pay for each hour of employee time, on average? A job that pays 20.00 dollars per hour doesn’t necessarily cost 20.00 dollars for the company— the cost may be far lower when accounting for the value added and revenue generated by the employee’s efforts. And of course, the cost may rise again when accounting for the overheads (heat, electricity, etc) and materials used

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  • Employee Onboarding Toolkit
    Employee Onboarding Toolkit

    When you introduce a new employee to your workplace, you’ll need to [...]

    Employee Onboarding Toolkit

    When you introduce a new employee to your workplace, you’ll need to take extra steps to make sure she feels welcome and her presence feels necessary. First impressions go a long way, and the welcome mat you lay out for your new employee can mean the difference between a hiring failure and a lasting relationship that brings huge returns on your upfront investment. So to strike the proper tone and launch this partnership on the right foot, you’ll need

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  • The Job Market: Top Industries in Arizona
    The Job Market: Top Industries in Arizona

    The recent recession is on the way out, a brutal winter is [...]

    The Job Market: Top Industries in Arizona

    The recent recession is on the way out, a brutal winter is almost behind us, and the rest of 2014 looks bright for both the consumer economy and the job market. Across the country, bitter cold and tight budgets have kept people indoors with a close eye on their spending habits. But now that some of those restrictions are starting to lift, spending is up. Which means businesses are starting to expand, companies are taking more risks, and hiring

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  • A Twenty-Minute Morning Routine for Successful Managers
    A Twenty-Minute Morning Routine for Successful Managers

    If you’re managing a team or running an organization of your own, [...]

    A Twenty-Minute Morning Routine for Successful Managers

    If you’re managing a team or running an organization of your own, then you already know that the way you spend an hour of your time impacts the efficiency of your entire staff. Your hour generates dividends by making their hours and their projects easier, better, and more successful. So make the most of the time you spend at work, and start at the beginning. Mornings set the mood and the tone for the day ahead, so make the

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  • How to Handle a Bad Hire in Scottsdale
    How to Handle a Bad Hire in Scottsdale

    Even the most careful, measured, risk-proof hiring process can sometimes be derailed [...]

    How to Handle a Bad Hire in Scottsdale

    Even the most careful, measured, risk-proof hiring process can sometimes be derailed by human error, and even when both parties are honest about what they bring to the table, a promising start can sometimes lead to a disappointing dead end. If you realize that you brilliant new hire just isn’t working out, what should you do next? Whether you decide to terminate, transfer, or change the terms of your hiring agreement, you’ll need to keep your costs down and

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  • Help Your Employees Take Ownership
    Help Your Employees Take Ownership

    Most employees treat their jobs the way renters treat their apartments. They [...]

    Help Your Employees Take Ownership

    Most employees treat their jobs the way renters treat their apartments. They move in with great excitement on the first day, but in a little while, they start thinking of the apartment as a place to live…and nothing more. They don’t invest anything in the environment around them. They know they’ll be gone in a short time, and when they leave, they never look back. If your employers are renters, the signs will be all around you. You’ll struggle

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  • Sample Talent Assessment Test Questions
    Sample Talent Assessment Test Questions

    While most standard staffing stra