Hiring Advice

Employment Industry News
Jun 6, 2018

Improve Recruiting Efficiency: Tips for Small Businesses

Great recruiting can mean the difference between a dedicated, talented staff of committed employees and a pattern of high turnover. Strong sourcing, screening, and interviewing can get the job done right. But can it also get the job done fast? Make sure your recruiting strategy is efficient, not just effective. Save money and time while you identify and hire the best available candidates in the marketplace. Here’s how.

Avoid having too many cooks in the kitchen.

Before you even begin the staffing process for an open position, determine how many people you’ll need to have involved, and who those people will be. You can inform others of developments along the way, and you can keep them in the loop as you choose, but don’t get drawn into scheduling separate interviews between each candidate and each member of a sprawling team. And don’t factor assessments and opinions into the process if those opinions can’t contribute to a sound decision. Streamline your process by reducing team size.

Make sure everyone knows their role.

If you plan to have different people review the candidate for different skill sets, make that clear upfront. If Sally will evaluate the candidate’s coding skills and Steve will make sure the candidate can lead a team or meet a deadline, clarify each of these roles and don’t encourage too much overlap. If Steve doesn’t know anything about coding, he should not feel required to weigh in on this issue. Have him focus his energy on his own part of the process.

Establish a timeline and stick to it.

A sense of steady forward progress can help you land talented and high-value candidates. Even if your process is long, you’ll need to keep things in motion and provide the candidate with an update at each stage. Otherwise, top candidates will disappear along the way — either because they lose patience or because they sign on with other employers. Weaker candidates will stay in line until the end, since they may have few other options. Don’t allow a meandering process to create a form of adverse selection, and don’t allow staffing to become a low priority for the members of your chosen team. Keep everyone on pace, and if they need to shelve the project or go on vacation for a while, make sure someone else can step in and pick up the slack.

Share clear milestones.

Set goals at each stage. For example, establish a May 10 deadline for resume review, and then a May 15 deadline for interview scheduling. Again, teamwork and steady forward motion can keep the process from sprawling.

Work with a top recruiter in Scottsdale

For more on how to streamline your recruiting and hiring procedures, consult with the experts at the ACCENT Hiring Group.

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May 16, 2018

Hiring Employees? Use These Tips to Create a Strong Relationship

Hiring a new employee at the right time can take your workforce from overworked to overjoyed. However, not every workplace is prepared to work with new staff, and some employees or departments may have a hard time adjusting to the new dynamics. However, there are some ways you can make the transition a little smoother for all parties and make sure employees get along. Here are some important tips for creating strong relationships when hiring new permanent employees:

Coordinate Introductions on the Employee’s First Day

An employee’s first day can be overwhelming and may even trigger anxiety. Help a new hire feel more comfortable in their new environment by taking the time to introduce them to everybody in their department and those they will be working with on a regular basis. Share a few details about the individual’s role and tenure with the company so the employee gets a good understanding who is responsible for what in each department.

Invite New Hires Out to Lunch

Conversing with a new hire in a more casual setting can help break the ice and encourage them to connect with other employees. Be sure to coordinate at least one lunch with your employees and a group event or two to get the employee better acquainted with their team members.

Introduce New Hires at Employee Meetings

Make new hires feel welcome by including them in employee meetings and introducing them to the group at every opportunity. This can help them interact in a more professional setting and get a better understanding of group dynamics. Encourage employees to share some information about themselves so others can find some common ground.

Find the Best Candidates with the ACCENT Hiring Group

Are you looking for the best candidates to fill your open positions and bring to your team? Contact the ACCENT Hiring Group today!

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May 9, 2018

Does Your Candidate Sourcing Strategy Need a Reboot?

Your sourcing strategy may feel cutting edge, and maybe when you put your current model in place, you worked to take advantage of the most advanced digital tools available. But when did that happen? Was it back in 2008? Because if you haven’t reviewed and revamped your sourcing process in several years, you may be several years behind the curve and behind your competition. Sourcing tools evolve rapidly, and so does the candidate marketplace. Take a look under the hood and see if your system could use some updates.

Going back into your ATS

If your company is large (more than 100 employees at any given time) you probably rely on some form of application tracking system. And you probably use your system to cross-reference certain candidate traits with job requirements or search a resume database using job-specific keywords. But if you haven’t done so in a while, reevaluate the capabilities of your system and recheck some of your settings. A weak ATS can let stronger candidates slip through the cracks. If you aren’t using the right filters, you may be overlooking the job skills and credentials that matter most for the roles you’re trying to staff.

Social media

You may have proudly added social media to your recruiting and sourcing toolkit back when Facebook profiles first made their way into the job search process…but that happened more than ten years ago, and social media resources aren’t exactly what they used to be. Some excellent candidates don’t use them at all, or they keep their personal and professional lives rigidly separated with strong privacy settings. To find these candidates, you’ll have to look elsewhere for public information—Check industry sites for blogs they’ve contributed, run their names through a journal search, or check their testimonials on Linkedin.

Really reach out to referrals

The right referral can help you spot a truly talented and well-matched candidate in a sea of attach-and-send generic resumes. Through no fault of their own, candidates are compelled to keep up with the accelerating pace and breadth of the job market, and it’s no longer reasonable to expect a perfectly customized and lovingly tailored application from each hopeful candidate. 2018 candidates are more likely to submit 20 or 30 resumes at once to any job that meets certain search term criteria, regardless of how well they meet each of the requirements. Pursue referrals; it may be a more valuable use of your time than you think.

Use different parts of your network

Don’t spend all of your time in just one corner of your professional network. Go back to the same people over and over if doing so proves fruitful, but don’t get locked in a rut. Branch out and take a fresh approach to the search for new talent.

For more how to speed the search for great candidates, turn to the experts at the ACCENT Hiring Group. 

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May 2, 2018

Identifying Empathy in a Job Interview

Empathy can be hard to spot during a quick 30-minute interaction with a potential candidate. Unlike assertiveness, friendliness, poise under pressure, and basic job skills, empathy won’t likely show on the surface or appear in the details of a candidate’s resume. But if you can’t measure or assess your applicant’s ability to see the worldviews of others, you put yourself at a strong disadvantage in the marketplace. Empathy is a must-have skill for almost every job in every industry, and candidates who possess it have the ability to drive their companies toward growth and success. Those who don’t tend to stand in the way of progress, teamwork, and forward motion. With that in mind, here are a few strategic interview questions that can help you get a sense of who you’re dealing with as you narrow the candidate pool.

What am I looking for/ What do I probably want?

Ask the candidate to put themselves in your shoes. What traits and skills are you probably looking for as you work to staff this job? What skills would the candidate value if they were sitting on your side of the table? If the candidate picks up the thread immediately and provides a meaningful answer or accurate guess, that’s a good sign. A blank stare or a litany of clichés (“You’re looking for a hard worker!”) may represent an area of weakness.

If you step into this role, what challenges will you and your team likely face over the next year?

Ask this question and give the candidate plenty of time to think about their response. In order to form an answer, they’ll need to review everything they know about the role, which may include information from the job post, their research of the company, their past roles, and their life experience. But their response will also be informed by their ability to assess the roles of others on a team and to back up and review how multiple people contribute to shared goals. They may face challenges for sure, but what about their team members in product development/ customer service/ IT/ marketing?

Present the candidate with a hypothetical problem to solve.

Give your candidate an imaginary problem to solve (an angry client, a negligent vendor, a planned event with an absentee speaker, an engineering failure, an unpopular product line) and ask how they might take steps to solve it. But as a catch, choose a problem outside her area of expertise. If they works in IT, draw their challenge from customer service, or vice versa.

As your candidate answers each of the questions above, read between the lines. Are they struggling to inhabit the worldviews and recognize the challenges faced by others? Or does the exercise seem effortless and even enjoyable?

Find the Right Candidates with the ACCENT Hiring Group Today

If you are looking for the best candidates to bring to your company for an interview, contact the recruiters at the ACCENT Hiring Group today!

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Apr 18, 2018

Help Your Recruiter and Gain Access to Top Talent

Skilled, experienced recruiters can approach an immense pool of candidates (for example, every job seeker in the country) and narrow that pool with speed and efficiency until they identify the best possible candidate for your open position. There’s an art and a science to the process, but with years of training, testing, trial and error, brilliant recruiters know how to target those elusive candidates and bring them on board. No matter how daunting your challenges or how hard-to-staff your position might be, your recruiter has probably seen worse.

But as skilled as they may be, your recruiter (or recruiting team) will still need your help and support. Here are a few ways in which a small amount of effort on your part can bring big returns.

Do your research

If you have a list of “required skills” in hand, that’s great. But if some of these skills look like Greek to you, do a little research—at least enough to identify the signs of a skilled expert, an intermediate learner, a new beginner, or a new beginner passing himself off as a skilled expert. In other words, know what the skill set looks like, why you need it, and what you stand to gain or lose by keeping it on your must-have list. Meanwhile, talk with the members of your team who possess the skill and ask them for tips that can help you evaluate potential matches.

Plan ahead

Before you roll the dice and get ready to find and hire your new employee, think carefully about the future of your company or department. Look out over the short term and the long term and determine how you’d like this person to fit into the overall system. Do you want a newbie who will grow in the role as the company grows? Do you want a management level pro will take over the division within the next few years? Do you want somebody who can help you execute a key transition and then leave the role?

Stay involved with the recruiter during the sourcing process

Your recruiting may target her sourcing efforts at local universities, or industry-specific job boards, or referrals, or all three. If you trust these sources, provide encouragement and guidance. If you don’t, speak up. If you’ve relied on a source in the past and that source has never come through, share your experience with your recruiter and make sure you’re on the same page.

Work together

If you don’t like the candidates your recruiter is presenting, make your feelings known. If you think she should be targeting a higher or lower level of experience or skill, say so. Work together with your recruiter and keep the lines of communication open. After all, a successful candidate match means a win for both of you.

Contact the recruiters at the ACCENT Hiring Group for support in landing the right talent for your job openings!

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Apr 11, 2018

Is Texting Part of Your Recruitment Strategy?

When you communicate with candidate prospects, which channels do you rely on the most? If you’re like most traditional recruiters and employers, you probably turn to email as a first resource and the phone for immediate issues, meeting confirmations, and initial candidate screening interviews. But you may be underutilizing a valuable tool: the text message. Texting can offer the benefits of both email (a written format) and the phone (informality and quicker response times). But here are a few reasons to rely on texting that may not have occurred to you.

Texting filters out some identifiers and can reduce hiring bias.

The further you engage with a candidate before knowing their age, race, gender, or ethnicity, the stronger protections you’ll have against unconscious bias, which still poses a serious burden to recruiters and hiring managers across multiple industries. Texting can keep certain details out of the transaction until a complete assessment can be made regarding their qualifications.

Texting gains more traction with introverts.

Introverts can be invaluable additions to the workplace, not just because of their specific skills, but also because of the traits that align with introversion: thoughtfulness, focus, intensity, insight, and big-picture thinking. Unfortunately, phone communication works in favor of extroverts who are better able to maintain rapid conversations. Balancing your phone contacts with text contacts can level the field and bring more qualified introverts in your door.

Texting can boost the candidate experience and improve the relationship.

Top candidates are more likely to sign on and more likely to stay if they consider their early interactions with the company to be positive. So if you work on ways to smooth out your first contact and make your candidate interactions more pleasant and less burdensome, you’ll gain access to exceptional talent. This starts with an open line of communication; most candidates like to be kept in the loop as much as possible during the selection process. Texting offers a quick way to provide an informal update, even something as simple as “No decision yet, but making progress.” Candidates like to know the position is still active and a timeline is more or less in sight.

Texting is just nice.

Texting carries a perception of informality and is still often associated less with professional communication and more with teenagers catching up with their friends. But this simply isn’t the case anymore, and rejecting a valuable communication tool as a result of this perception is probably a mistake. Don’t dismiss any resource that can help you gain a foothold in a competitive candidate marketplace. Your choice of emoji is up to you.

Work with a leading management recruiter in Phoenix.

Are you looking to attract the best possible candidates? Contact the team at the ACCENT Hiring Group today!

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Apr 4, 2018

Contractor or Employee: Who Do You Need for Your Job Opening?

You have a position that needs to be filled — or more accurately, a task that needs to be handled on a regular basis by a qualified and trustworthy person. In order to keep your company running, someone needs to stand at this post and fulfill these duties whenever and however they need to be done. So should you hire a full or part-time employee for this role? Or should you engage with an independent contractor? (Keep in mind that these are not your only options; you may be able to outsource the task to a vendor service, hire an intern, or even enlist the help of a volunteer, but if these aren’t on the table, you’ll have two chose between the first two: employment or contingency staffing.) Start by answering these questions.

Are you ready to carefully track and fully compensate the person for their hours worked?

The laws in your state will play a strong role in your answer to this question. If you hire a regular employee, you’ll need to abide by minimum wage and overtime rules, and you’ll need to pay your employee in full and without delays. But these rules also apply to contract workers, and many employers don’t realize this. Don’t wait for a lawsuit to learn how your state handles contingency employment relationships. If you think contract workers come with looser restrictions or more employer-friendly loopholes, check twice.

Do you understand your reporting obligations?

Even if you don’t withhold social security or Medicare funds from your paychecks, you’ll still need to report all earnings to the IRS for contingency workers. You’ll also need to report all wages and hours on pay stubs and other documents.

What will your insurance cover?

Some insurance policies cover contingency workers and some don’t. Some cover remote workers who are hurt as a result of their jobs, and some do not. It’s okay to cut overhead costs by not maintaining or having employees report to a brick and mortar “workplace”, but make sure these reduced costs are worth what you gain in return.

Are you prepared to maintain records?

Contingency workers should still have complete files containing, for example: Resumes, hiring agreements, signed workplace policies, statements of work, performance records, I9s, and employee handbooks.

What level of commitment do you need?

An at-will agreement means either party can leave at any time for any reason, so simply hiring an employee full-time won’t guarantee their retention. Contractors can work under any kind of agreement that suits the needs of the worker and the job, but the terms will need to be clarified.

Work with a Top Management Recruiter in Scottsdale

For more on how to make this important decision, contact the staffing experts at the ACCENT Hiring Group.

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Mar 28, 2018

Facebook Jobs: Can This New Platform Help You Recruit?

The Facebook social network has introduced a new feature that allows employers to publish job posts directly to their pages. While Linkedin offers a similar tool that allows employers to connect with potential applicants directly through the site, the Facebook version draws attention away from existing models based on the fact that this new version is free, while other sites require a fee for the service.

In addition to sharing posted job information with those looking for work, and then allowing interested applicants to submit their info through the site, Facebook Jobs allows users to populate their application automatically with the information shared in their Facebook accounts.

While these options aren’t exactly a game changer in the world of employer-job seeker sourcing and networking, they do make it easier for both parties to find one another. If you decide to use this feature to expand your access to candidates, here are a few things to consider.

You’ll receive the information candidates post on Facebook.

This can be a positive or a negative, depending on your existing process and how well it’s working for you. Some employers would rather conduct their recruiting practices without the influence of social media since some of the information that appears on the site isn’t relevant to job skills and can introduce potential bias into the hiring process. On the other hand, if you make a regular practice of incorporating Facebook into your candidate searches, this will streamline a process you already rely on.

You’ll reach a wide audience.

Facebook is a benchmark social media site, used all over the world by candidates of every age, industry and demographic. If your goals include reaching more candidates (not necessarily higher quality candidates or tighter targeting) this option will certainly make that happen.

You can filter candidates using a variety of keywords and digital tools.

This can be a valuable utility, especially if the rollout proves to be a massive success and your applications increase dramatically. Facebook Jobs provides an opportunity to put paid promotion behind your post to reach a wider audience and directly target candidates with the skillsets they feature in their profiles.

The tool is not yet available worldwide.

The Facebook Jobs tool started in the United States and Canada but recently expanded to 40 countries. With the popularity of social media in other countries, it was natural for this popular feature to make its way to a worldwide audience.

If you are looking for the right candidates to join your team, reach out to the management team at the ACCENT Hiring Group.

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Mar 14, 2018

Google for Jobs – How Will It Affect Your Recruitment Strategies?

Late last year, Google introduced a new platform based on a perceived need among both job seekers and employers. In the face of a job market that’s been booming since the recession ended in 2011, a growing number of candidates are leaving the marketplace quickly, sometimes within days or weeks after launching a search for new work. Employers are scooping them up, which leaves candidates in greater control of the hiring balance and employers scrambling to claim talented workers before they become unavailable.

That’s great news for candidates, and the arrival of Google For Jobs makes the search even easier on the applicant’s side of the table. This new tool consolidates job posts from all over the internet, much like already established sites that have been doing this for decades. But Google makes use of sophisticated algorithms that can filter posts and target job seekers with only the most likely position matches. With these new resources, job seekers can adjust the filters for details like geographic area, industry, job level, salary, and the date when the job was initially posted.

But not all benefits are targeted at job seekers only; Google designed the tool with both sides of the equation in mind, so it’s easy for employers and hiring managers to zero in on candidates with appropriate skill sets and search filters. Using this platform will help you position your post in front of those who are most likely to respond, and if you’re using Google for Jobs to staff a position, the more information you provide (including salary details), the faster you’ll gain the attention and interest of candidates who are poised to thrive in the role.

Another benefit for both job seekers and hiring managers: submitting an application is easy. Once your post has landed on the desk or screen of a talented, appropriate, interested job seeker, Google for Jobs will allow you — the employer — to determine how and where the candidate submits a resume or online application. You provide the details and the platform sends the candidate to your chosen submission page with a single click.

Finding the right candidate can seem like an exhausting process, but keep in mind that your best new hires are out there somewhere, searching for you just as hard as you’re searching for them. New tools like this one can simplify the process and make it easier for the two of you to find each other and put the search behind you.

To bring the best talent in the Scottsdale and Phoenix areas to your team, turn to the ACCENT Hiring Group today!

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Feb 28, 2018

Two Simple Tactics to Keep Your All-Star Employees Longer

When you glance over your employees, you see bright, ambitious faces, highly qualified experts, and savvy team players. As a group, they’re great; they’re friendly, competent, and hard-working. But as valuable as they are, there are a few that simply stand out from the crowd. By virtue of their smart decisions or a depth of experience that exceeds that of their teammates, they’ve risen in your estimation. And at this point, it’s hard to imagine how the company will fare if and when they eventually leave.

But there’s no need to simply accept the inevitable and brace for the bad news. There are a few moves you can make that can keep your all-star employees onboard, even as other opportunities tempt them and average job tenures drop below the two-year mark. Keep these critical moves in mind and you’ll extend their stay as long as possible.

Flexible Role Experimentation

Often, star employees see the writing on the wall and head for the door when their current jobs start to feel stale. At a certain point, the company still benefits from the relationship, but the employee no longer does. Though she still contributes her time and effort, the job adds nothing to her personal growth, her skill sets, her resume, or her long-term career plans. The relationship becomes one sided and off she goes.

But you can prevent this day from coming by changing the nature of her job. If she needs a new title, that’s easy. With the stroke of a pen, her resume will show a promotion from “account manager” to “senior account manager”. But you can also look beyond that superficial change and genuinely modify her job description in order to match her evolving skills and interests. Sit and talk with your individual employees at least once every six months to assess how soon they’ll outgrow their current roles.

Lateral Internal Moves

If you don’t have the authority or wherewithal to change your employee’s current job, consider transferring the person to another role within the organization. Find out how to make an internal referral across departments and shift workers from one branch or division to another. If you can rotate employees through different parts of the company or different geographic locations, find out if such a move might perk your star employee’s interest, and then make it happen.

There’s no need to watch a vital member of the team walk out the door simply because the company can’t keep pace with the growth of the employee’s career. Get the most out of your teams by giving something back that’s equal to what they give you. Contact the recruiters at the ACCENT Hiring Group to find the all-star employees you want to retain.

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